wrong audio track (language) played from mkv

[BiberM 0]

Dear community,

with some mkv files I see a strange behavior when watching mkv videos on my Samsung TV from 2025 (S95F I think). No matter what language is selected during playback the audio track remains a certain one. Sometimes it is the last (e.g. commented audio track) sometimes the first (then most of the times english).

I copied the discs to my NAS using makemkv always copying the whole movie with all subtitles and audio tracks.

I also tried changing the default track using MKVToolNix. 

User preferences are set to german and even ignore the default track. Both settings changed seperately with no effect.

Server version is 4.9.5.0 (most recent stable)
TV App version: 2.3.6 (most recent store version in  germany)
 

Is that a known issue? I could not find anything in the forum but maybe I used the wrong search terms.
Could that be solved with the most up to date TV App version (2.4.8.)?

 

Thanks in advance!

Michael

[Luke 43004]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[BiberM 0]

Thanks for the quick reply and yes, I forgot that.

There are 2 remux logs on the server.

I first started playback on my PC using firefox (~19:24 in the logs). At 2026-09-03 19:25:16.506 is the first entry where I tried it on the Samsung TV. I was playing "Der Herr der Ringe - Die Gefährten". 

I've had this issue with a different movie some time ago but had no time digging into this.

Am I missing some information?

 

Best regards

Michael

ffmpeg-remux-77de9a6a-5721-4f7a-abcf-0e8c8c463086_1.txt ffmpeg-remux-31820edb-0c33-4616-a17c-52fc79da121c_1.txt embyserver.txt