Subtitles not showing

[HawkXP71 113]

I have a video with subtitles, however they are not showing up at all. I have ripped them out of the MKV to check, and they have text at the time I am looking.

If I download subtitles using emby's system, the newly download subtitles work great.

I attached the embyserver log file, debug logging is on as this was my dev server.

I have tried this on my primary server and I get the same results.

Any Ideas? 

 

embyserver.txt

[Luke 42870]

HI, what example are we focusing on here?

[HawkXP71 113]

Sorry @LukeI did give the instructions of what I did.

Steps I took

• Added the Supergirl-NOSUB.mkv to the library and re-scanned
• Played the movie
• Selected any of the 4 subtitles that are embedded
  • None of them show
• Removed the -NOSUB version from the library
• Added Supergirl.mkv to the library
• Played the movie
• Downloaded the .srt via emby (any one works as an example, I dont care if it doesnt line up)
• the Subtitles work

Edited 1 hour ago by HawkXP71

[Luke 42870]

Are you sure those subtitles have any data?