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Hardware acceleration crashes system


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Posted

Yesterday out of nowhere my hardware acceleration stopped working. I was watching something on my server and suddenly it started lagging, which is why I turned down the bitrate of the series I was watching. After this, the entire system started crashing as soon as I use hardware acceleration for transcoding. 

I did check the logs for any information on why this is happening. There seems to be an error which I can't really make out what it means right before the log stops (Logs attached). At first I thought it was an error that occured because of my reverse proxy setup, however the same thing happens when I stream through the local network. 

I did once have a similar issue that I could resolve by changing the transcoding settings to only use QuickSync instead of VA API and QuickSync.

The driver for my GPU seems to be installed and loaded, however the output to the Command lspci -k | grep -A 2 VGA  outputs no kernel driver in use:

00:02.0 VGA compatible controller: Intel Corporation Iris Plus Graphics 650 (rev 06)
        DeviceName: Onboard - Video
        Subsystem: Intel Corporation Iris Plus Graphics 650

Also of note: Running any glx commands in the console gives me the following error:

Error: unable to open display

I'm kind of at a loss here and don't know what to do. If anyone can help me with this would be nice, I have absolutely no clue how to make this work, especially since I don't really understand much about transcoding or hardware drivers. If I can add any more information to help solve this let me know!

 

Thanks in advance!

embyserver-63921916800.txt

Posted

Hi, there is no transcoding activity happening in this log file. Are you saying it happens without using it?

Posted (edited)
12 minutes ago, Luke said:

Hi, there is no transcoding activity happening in this log file. Are you saying it happens without using it?

It crashes before the transcoding can even start. The ffmpeg file gets created in the logs, however it just says "no items found"

 

Edit: The file I sent was actually the wrong one, here's on with transcoding activity

embyserver-63921916800.txt

Edited by Iskara

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