Stuttering on Google 4k Streamer

[Sean429 0]

Hello, 

I have been having issues with playback using the Emby for Android app on my new Google 4k Streamer device. The most recent example, I was playing a 1080p bluray rip of Skyfall. The app would take upwards of 5-8 seconds to begin playing the movie, and would play smoothly for a short while, then begin dropping frames or pause entirely for several seconds.

I have been using Emby for a while on a variety of devices in my house and have not had any issues with streaming content before including my phone, my LG OLED C5, and an older Sony Bravia A80j. The only new thing to my setup was that I connected a Google 4k Streamer device to my LG TV (I can't stand LG's interface, and I wanted better android app support), so I assume that this device is likely related to this issue. I don't really think its network bandwidth related, as I'm able to use this device to stream a variety of other content without lag and stutters, i.e. youtube, amazon prime video, etc... but I can't completely rule it out either.

I have read older threads and online discourse about how this device doesn't always play nice with Emby due to issues with handling Dolby Vision profiles, but I don't know if that is what is causing the current problem, or if its some other ghost in the machine.

I've attached my server log and ffmpeg transcode log for reference. Any thoughts on what I can try to do for troubleshooting? 

Thanks,

ffmpeg-transcode-03fa4806-46a1-4bad-be53-d8b623b411cc_1.txt embyserver (1).txt

[Abobader 3508]

Hello Sean429,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team