Drop Movie in Library, Emby does not process

[JeremyR 11]

I do my usual, I grab a subdir with an MP4 file in it, drop it in movies, and tell the server to scan library. Usually I get the new movie listed in seconds. This movie doesn't process. Tried multiple copy/scan/delete. Nothing.

embyserver (3).txt

[Luke 42901]

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[RanmaCanada 573]

16 minutes ago, JeremyR said:

I do my usual, I grab a subdir with an MP4 file in it, drop it in movies, and tell the server to scan library. Usually I get the new movie listed in seconds. This movie doesn't process. Tried multiple copy/scan/delete. Nothing.

embyserver (3).txt 1.02 MB · 0 downloads

Usually when this happens to me, I just restart Emby, and then it magically finds it.

[JeremyR 11]

Created a subdir "Austin Powers In Goldmember (2002)", placed files "Austin Powers In Goldmember (2002).mp4" in it. Cut the subdir "Austin Powers In Goldmember (2002)" and pasted it in the Libdir "Movies" where there are 1827 other subdirs made in the exact same manner. I go to Emby server Settings, click on Library, then right click library "Movies" and select scan. NORMALLY I wait about 2 minutes and I get the .BIF, .JPG, and .NFO files created and I can find the movie with a search. That isn't happening 

[Luke 42901]

It might still be getting scanned in based on your log.

[ebr 16627]

9 hours ago, JeremyR said:

Cut the subdir "Austin Powers In Goldmember (2002)" and pasted it in the Libdir "Movies" where there are 1827 other subdirs made in the exact same manner

You have every individual movie folder defined in your library?

If so, you don't want to do that.  Just designate the parent folder of all of those folders in the library and the system will find them.