Metadata issue

[roymi6 0]

Oh nice, perfect, thanks for the quick response. While I wait on that, do you have any recommendations how I can best resolve my metadata problem?

Even a restart of Emby server doesn't seem to resolve the "cancelling connection" issue...

[Luke 42761]

10 minutes ago, roymi6 said:

Oh nice, perfect, thanks for the quick response. While I wait on that, do you have any recommendations how I can best resolve my metadata problem?

Even a restart of Emby server doesn't seem to resolve the "cancelling connection" issue...

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[roymi6 0]

This issue appears to have resolved itself.

From the other thread my basic issue was that fanart wasn't loading from the fanart source because I was getting the following error and appeared to be unable to reset request retry limit: "Cancelling connection to https://assets.fanart.tv/fanart/#WHATEVER#.jpg due to a previous timeout." This was after adding my library for first time setup so I assume I was just being rate limited at the fanart.tv end.

This was annoying because this error wasn't coming from fanart.tv (I could navigate to the image URL directly and the image would show) and it appeared to me to be Emby having a retry limit for the request URL to stop flooding requests to the fanart.tv website if it gave a timeout from a previous connection.

However, after essentially not using Emby for 7 days while on holiday I've come back to it and now every request seems to be working and as such as a navigate through my library fanart is being populated - so there's no issue to fix any more (other than possibly exposing the timeout period in the error message to say something like:
""Cancelling connection to https://assets.fanart.tv/fanart/#WHATEVER#.jpg due to a previous timeout. Will be able to retry in X seconds"

Regardless, the issue can be closed I think.