Emby for Android on Shield TV no longer passing through dolby digital 5.1 or DTS

[daldana 134]

Shield is connected to LAN via ethernet, connected to Samsung Smarthub via HDMI, soundbar connected to Smarthub via HDMI also. Again, this setup worked fine yesterday with no changes made to it.

[ebr 16502]

It seems that setup should at least support DD so I'm think it could be an HDMI handshake issue as to why it is not reporting support for it.  You might consider hooking the Shield up to the soundbar directly if that is an option.

Changes in the app are why you are getting no audio but, you are not getting the best audio due to something in the setup or configuration of how things are hooked up.

[FrostByte 5537]

My setup is 

SHIELD -> HDMI IN -> Samsung soundbar -> HDMI OUT/E-ARC -> Samsung TV

That way I get all the audio codec support of the soundbar which is way more than the TV supports.  However, yes you would think it would report at least DD 5.1 support with it the way you have it.

[daldana 134]

Since the Shield and my Polk soundbar each have one HDMI connection each, connecting the Shield to the soundbar is not an option as there wouldn't be any connection to the Samsung TV. It seems like the app needs to be repaired as there, again seems to be, multiple users with the same problem.

[ebr 16502]

1 hour ago, daldana said:

It seems like the app needs to be repaired

 

2 hours ago, ebr said:

Changes in the app are why you are getting no audio

 

1 hour ago, daldana said:

Since the Shield and my Polk soundbar each have one HDMI connection each, connecting the Shield to the soundbar is not an option

That's unfortunate as your current setup is wasting a large benefit of the Shield but it is what it is.  Please try the next beta of the app.

[daldana 134]

Hopefully, the next beta comes out soon so I can continue to use Emby as it's my favorite.

[ebr 16502]

16 hours ago, daldana said:

Hopefully, the next beta comes out soon so I can continue to use Emby as it's my favorite.

I posted it yesterday and Google released it last night.

[daldana 134]

Thank you very much! Audio is working fine now.

 

[Henkmeister 4]

I got this issue too. 

My (2.1) setup is:

Nvidia Shield Pro -> MillSO USB To 3.5mm Audio Jack Adapter -> Genelec F One subwoofer.

Is this too exotic un-hidef setup?  This setup has been working for couple of years just fine.

[ebr 16502]

5 hours ago, Henkmeister said:

I got this issue too. 

My (2.1) setup is:

Nvidia Shield Pro -> MillSO USB To 3.5mm Audio Jack Adapter -> Genelec F One subwoofer.

Is this too exotic un-hidef setup?  This setup has been working for couple of years just fine.

With exactly which version of the app?

[Henkmeister 4]

4.10.0.20 beta

I did ran in to the problem when using the latest stable. Then updated to beta, but it did not help.

 

 

[ebr 16502]

10 minutes ago, Henkmeister said:

4.10.0.20 beta

I did ran in to the problem when using the latest stable. Then updated to beta, but it did not help.

 

 

That is your server version.  What version of the app (shown in the app settings)?

[Henkmeister 4]

Sorry, the app version is 2.1.48g

[FrostByte 5537]

25 minutes ago, Henkmeister said:

Sorry, the app version is 2.1.48g

I believe the fix is in .50.  You may need to sideload or join the beta on Google if you don't see it in the store.

[Henkmeister 4]

I did not find a way to easily join the Google Beta or am not that handy with sideloading, so I just installed the non Android tv version of the app and now both have working audio. What happened?

[Neminem 1789]

@Henkmeister try this

 

[FrostByte 5537]

Or, this

 

 

[FrostByte 5537]

5 minutes ago, Henkmeister said:

I did not find a way to easily join the Google Beta or am not that handy with sideloading, so I just installed the non Android tv version of the app and now both have working audio. What happened?

The problem was only with the AndroidTV app.  Something when .48 hit Google store that caused some people to lose audio playback, etc.  It should be fixed in the latest version though I believe.

[Henkmeister 4]

I think I will try these suggestions if the audio goes out again. ATM I happy when it works and I can watch my movie. 

[ChateauPlex 1]

1 hour ago, FrostByte said:

I believe the fix is in .50.  You may need to sideload or join the beta on Google if you don't see it in the store.

I am on .50 and files with stereo audio work fine, any other audio requires playback correction.

[FrostByte 5537]

3 minutes ago, ChateauPlex said:

I am on .50 and files with stereo audio work fine, any other audio requires playback correction.

That's how they get you to switch to the new app.  Break something with the old one 

[ChateauPlex 1]

14 minutes ago, FrostByte said:

That's how they get you to switch to the new app.  Break something with the old one 

What new app?

[ebr 16502]

36 minutes ago, ChateauPlex said:

any other audio requires playback correction

Can you please play that item for a few seconds and then follow the instructions to send a log from the app?

 

[ChateauPlex 1]

Emby for Android TV 2.1.50g

Powered up monitor
Select Emby Android TV app

User 'TestAdmin'
Navigated to TV series 'Dark Matter' S1E13
Get MediaInfo report on file:

Dark Matter - S01E13 - Episode Thirteen.mkv
Matroska: 4.05 GiB, 43 min 6 s    Title: Dark Matter S01E13 Episode Thirteen 1080p Blu-ray 10Bit TrueHD5.1 HEVC-d3g
1 video stream: HEVC    Encoded date: 2022-11-09 09:36:45 UTC
1 audio stream: MLP FBA    Writing application: DVDFab 12.0.9.1
1 text stream: PGS    Writing library: libebml v1.4.2 + libmatroska v1.6.3

First video stream
11.4 Mb/s, 1920*1080 (16:9), at 23.976 (24000/1001_FPS, HEVC (Main 10@L4@High)

First audio stream
English, 1 969 kb/s, 48.0 kHz, 6 channels, MLP FBA (Dolby TrueHD)

Select episode
Hit 'Play' 
Episode begins, video is perfect, no audio
Hit Pause
Select disc Down, note 'CC (off)' and 'Direct' are showing
Backed out of episode, log sent from app 10:13AM Pacific time

[ebr 16502]

Unfortunately, Android compresses the logs so I can't see the early playback behavior but, I think, this is the first thing that is happening:

07-18 10:12:58.139  7248  7248 I System.out: ***** Got error from Exo player: Response code: 404
07-18 10:12:58.139  7248  7248 I System.out: Playback error - Failed to load video
07-18 10:12:58.140  7248  7248 I System.out: Player error encountered - retrying

... which is quite odd - to get a 404 on a playback url.  Can I please see the server log that includes those times?