Only seeing recent released movies. Nothing else

[80srule 33]

I’m trying to help my friend get set up and all they’re seeing is the recently released movies wrote and then this Emby premiere at the bottom nothing else. And it doesn’t matter if I turn the premiere on or off, it doesn’t change anything.  
 

this is on both the standard android and the android TV version 2.1.46  and I’m running this on a Google TV box

Edited 2 hours ago by 80srule
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[Luke 42623]

Hi, did you check  what that user is granted access to?

[80srule 33]

YEs it says all libraries. I just copy another account that has no issues so not sure.