Only seeing recent released movies. Nothing else

[80srule 33]

I’m trying to help my friend get set up and all they’re seeing is the recently released movies wrote and then this Emby premiere at the bottom nothing else. And it doesn’t matter if I turn the premiere on or off, it doesn’t change anything.  
 

this is on both the standard android and the android TV version 2.1.46  and I’m running this on a Google TV box

Edited June 26 by 80srule
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[Luke 42823]

Hi, did you check  what that user is granted access to?

[80srule 33]

YEs it says all libraries. I just copy another account that has no issues so not sure. 

[Luke 42823]

Have you explored the home screen options for that user?

[80srule 33]

It looks like it’s supposed to as you can see from this. That’s what has me baffled is if they search then they’ll pull up different things but as far as on the home screen, all they can see is new releases.

[Luke 42823]

2 hours ago, 80srule said:

It looks like it’s supposed to as you can see from this. That’s what has me baffled is if they search then they’ll pull up different things but as far as on the home screen, all they can see is new releases.

Are you sure these settings are for that same user? the user icon in the top right is dfifferent.

[ebr 16554]

Can you please reproduce the issue and then follow the instructions to send a log from the app?

Also include the server log from the same time.

Thanks