Performance issues after update to 4.9.5.0

[LiaraAlis 15]

Since Emby server was updated to 4.9.5.0, I have performance issues on the overview page. The sections "Continue watching" and "Continue listening" took very long to load. In Emby app on Android Auto, mostly the section is emby. I need multiple tries to get a list.

Any idea what might be causing this? Before the update, this problem doesn't exist.

Regards,
Alexander

[yocker 1665]

The developers would need a log to diagnose any problems. 

Makes it much easier for them to help.  

[Luke 42607]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[LiaraAlis 15]

Here is the log file.

The problem occurs across all clients (Windows, Browser, Android, …).

embyserver.txt

[yocker 1665]

14 minutes ago, LiaraAlis said:

Here is the log file.

The problem occurs across all clients (Windows, Browser, Android, …).

embyserver.txt 15.25 MB · 0 downloads

I doubt it will help but i see some errors that has to do with UPnP.
I suggest try and disable automatic port mapping if possible.

 

[Luke 42607]

Hi, you may want to try removing the tunein plugin, and then restarting the server and seeing how things compare.

[LiaraAlis 15]

@yockerThanks, but disabling UPNP makes it worse. After a restart emby can not be accessed anymore, no matter on which port or address. I enabled it via ssh. Emby is installed on synology via package manager.

 

@LukeThank you, now it is loading instantly. I saw that the plugin wasn't configured (no username saved), maybe this was the problem?

[Luke 42607]

32 minutes ago, LiaraAlis said:

@yockerThanks, but disabling UPNP makes it worse. After a restart emby can not be accessed anymore, no matter on which port or address. I enabled it via ssh. Emby is installed on synology via package manager.

This might impact your remote access but would not impact access on the LAN. And even then, you can setup port forwarding in your router and then you don't need the automatic port mapping:

Connecting from Client Apps