Windows app not recognising Emby Premiere

[ProjectBlue 0]

I have a licensed Emby server recently updated to 4.9.5.0 running on UNRAID as a Docker container.

 

As you can see from the above image; my Premiere license is active on the server.

 

However, I'm suddenly getting the following message on the Emby for Windows app on all of my Windows PC's:

"Unlock this feature with an active Emby Premiere subscription."

"If you have an active Emby Premiere subscription, ensure you've setup Emby Premiere in your Emby Server Dashboard, which you can access by clicking Emby Premiere within the main menu."

I can play everything fine from my Android devices without limitation and Windows also worked fine up until yesterday.

I am also able to transcode media when playing via a browser.

 

I have tried:

Signing into the app with another user.

Switching server and using the server's IP address instead of hostname.

Resetting/Repairing the app on Windows via Settings > Apps > Installed Apps > Emby > Repair/Reset.

Reinstalling the app via the Microsoft Store.

Deleting the affected devices from the Devices section on the server.

I'd also like to add that all devices are accessing the server locally on the same network via LAN - not via the internet.

I have noticed that the Emby App for Windows was updated last night to version 2.310.0 on both of the affected Windows PC's. There were no issues before this update.

 

Emby server logs attached.

 

Any help would be appreciated!

embyserver(1).txt

Edited 1 hour ago by ProjectBlue

[seanbuff 1372]

@ProjectBlueyou already have a post open for this issue, please refrain from creating new threads for the same topic. 

Let's keep the conversation to a single thread, thanks.

[ProjectBlue 0]

41 minutes ago, seanbuff said:

@ProjectBlueyou already have a post open for this issue, please refrain from creating new threads for the same topic. 

Let's keep the conversation to a single thread, thanks.

Hi Sean, I realised with my old post that I had posted in the Server section whereas the issue lies with the Windows app so I thought this would be a better place to post it.
Feel free to delete the old thread in the Servers section.

I still need assistance with this... I'm paying for a subscription I can't use - very frustrating!