Windows app not recognising Emby Premiere

[ProjectBlue 0]

I have a licensed Emby server recently updated to 4.9.5.0 running on UNRAID.

Since restarting the UNRAID server my Windows machines (Emby for Windows 2.310.2.0) can no longer play anything from the server and get the message:

"Unlock this feature with an active Emby Premiere subscription."

"If you have an active Emby Premiere subscription, ensure you've setup Emby Premiere in your Emby Server Dashboard, which you can access by clicking Emby Premiere within the main menu."

I can play everything fine from my Android devices and Windows also worked fine up until the server reboot.

 

I have tried:

Signing into the app with another user.

Resetting/Repairing the app via Settings > Apps > Installed Apps > Emby on Windows.

 

Emby server logs attached.

 

Any help would be appreciated!

embyserver.txt

Edited 1 hour ago by ProjectBlue

[Abobader 3501]

Hello ProjectBlue,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team