TV episodes flagged as "watched" as soon as started.... no resume point if stopped early

[OMGzilla 1]

Howdy all. I've been trying out Emby on and off for a couple years, and this is one problem that persists and has kept me from switching from Plex. For any given TV episode, the moment I start playback, it gets flagged as watched. So if I exit out partway through and return later, the subsequent episode is what's presented to me as next to watch. I've dug around on the forums and have seen references to a setting to set a "resume duration", but I cannot locate it anywhere. Any advice? I'm up-to-date with Emby Server, 4.9.5.0 on macOS 15.7.7 (Intel).

[Neminem 1742]

Did you alter this section of you TV Show library.

[OMGzilla 1]

19 minutes ago, Neminem said:

Did you alter this section of you TV Show library.

Well that took me a hot minute to find, but that helped nudge me in the right direction. I had changed these some time back as part of my troubleshooting with no effect. Those are currently set to 5 / 99 / 30

[OMGzilla 1]

So.... anyone have any ideas? I changed the settings back to default, no dice. I created a new server from scratch on an alternate login, no dice. Is this simply a bug with the macOS Emby server?

[Neminem 1742]

Well I guess devs will need logs.

Read this carefully and do all steps.

 

[Luke 42559]

9 hours ago, OMGzilla said:

So.... anyone have any ideas? I changed the settings back to default, no dice. I created a new server from scratch on an alternate login, no dice. Is this simply a bug with the macOS Emby server?

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[OMGzilla 1]

1 hour ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Hey, sorry I overlooked this earlier. Here's a log file freshly made.

embyserver.txt

[Luke 42559]

Does the detail screen for this video show a known runtime?

[OMGzilla 1]

17 minutes ago, Luke said:

Does the detail screen for this video show a known runtime?

Mmmm... I'm not sure what detail screen you refer to. When playing the video, it shows amount of time played and time remaining. If I go to the server and inspect the videos, perhaps here is what you mean? As a comparison, if I look at a movie, I see the total runtime and the time it will end if starting at that moment. I see no such detail when looking at any TV episode. I just double checked and I do get a resume option for movies.

[Luke 42559]

I mean when you click on the episode to view the full information about it. What does it say there?

[OMGzilla 1]

9 hours ago, Luke said:

I mean when you click on the episode to view the full information about it. What does it say there?

Right. So basically as above if I understand correctly. Here's a screen cap from a TV episode as an example.

 

[Luke 42559]

Is this a video file on your server?

[OMGzilla 1]

32 minutes ago, Luke said:

Is this a video file on your server?

Yes, everything I have is self-hosted. All files are on an external drive connected to my iMac by USB-C. I did try making a new folder on the internal drive and tested with a TV series I hadn't yet added otherwise to rule out that as the culprit, but no change. Movies are also all on this same drive but are unaffected.

[OMGzilla 1]

I have an update that may or may not shed light on the matter. I have a secondary problem where videos with AC3 tracks are silent on playback. I was going to address this later, but it occurred to me that the overwhelming majority of my TV show media have AC3 audio tracks, whereas my movies either have TrueHD Atmos or FLAC tracks. Going from my example earlier of The Addams Family, I transcoded the audio for the firs two episodes to FLAC, and lo and behold... well the audio plays finally, but I do get details of the runtime now. The problem of not getting resume points is NOT resolved as of yet... it still immediately flags the episode as watched as soon as I start it, but it also shows the audio track is AC3, which at this point it is not. I'll try to force the issue to get it to recognize the changes fully, but I'll start with this update for now.