ListenBrainz plugin not scrobbling plays from Symfonium

[Sprucemoose 0]

Hello

Long time Emby user, its a great product!

I've recently installed ListenBrainz to scrobble my music plays. I've connected it in my profile and plays made in Emby directly show correctly on the ListenBrainz website (both history and live status), however when playing from Symfonium app it only shows the live status in ListenBrainz, the song never gets added to my listen history on LB. The fact it shows the live status confirms to me that Symfonium is reporting playback to Emby and indeed in Emby dashboard I can see entries for 'x started listening to x song' and 'x finished listening to x song'' as well as the live progress bar. I believe this is an issue with the plugin itself and how it reports played status.

Has anybody else come across this issue or know of a solution? It seems in the Jellyfin plugin, there is a specific mode configured to address this exact issue from certain players:

https://github.com/lyarenei/jellyfin-plugin-listenbrainz/blob/main/doc/configuration.md#use-alternative-event-for-recognizing-listens

The Symfonium developer has also implied this is not an issue with the app itself

https://support.symfonium.app/t/symfonium-emby-listenbrainz/8043

I'm on the latest version of the Emby Server (4.9.5.0) and ListenBrainz (1.0.9)

Thanks for any suggestions!

[Abobader 3544]

Hello Sprucemoose,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 43549]

Hi, I believe the app is reporting playback in a manner that is inconsistent with Emby apps, so this kind of quirk is bound to happen unfortunately.

[updatefreak 13]

found this remark on the Symfonium forum:
https://support.symfonium.app/t/symfonium-emby-listenbrainz/8043

Anyone knows the current status if I can use Symfonium with Emby source with listenbrainz; also when my smartphone is shortly offline (and later syncs it)?

[Luke 43549]

I think there’s actually another topic about this here in the community. Not in terms of listen brainz.  But the same reporting quirk results in some other issue that I don’t recall.

Basically their app is doing something different from Emby apps. I don’t recall the specifics.