Emby Premiere Key Issue

[knet2020 2]

I'm not sure when this started, and it's a bit unusual. I use the local web app and a few tablets/phones to access my instance.

For the past few hours, the Premiere key has not been recognised, but so far as I can see, only on the web app.

The key is correct, and it does seem to recognise it, but despite restarting my machine and Emby, the issue persists.

I'm happy to provide logs or additional information if needed.

 

 

[darkassassin07 681]

2 hours ago, knet2020 said:

For the past few hours, the Premiere key has not been recognised, but so far as I can see, only on the web app.

What does this mean? What are you actually experiencing that leads you to think this?

 

Premiere keys are applied to the server, not the clients (there's literally nowhere else to put it besides the server...). As long as the server has a premier key, all clients connected to it should work identically.

 

Note both the client AND the server must be able to reach mb3admin.com to verify the validity of your premier license and whether you're exceeding your device limit. (25 active devices using premier features)