loading time

[nickysilver 18]

Hi, I realize this is not an earth-shattering problem,.  Since yesterday Emby (the app) suddenly takes forever to load. I'm on an Nvidia Shield. Both the server and the app are on the shield (although stored on an external hard drive). It always loaded very quickly. Since yesterday the app takes up to four minutes to load. (I always think it's not going to!) Before that it loaded in a matter of seconds.

I haven't changed anything. Any ideas?

Should I try re-installing something?

[ebr 16428]

Hi.  Which app?  What version?

My guess would be that it is trying to connect to a server address it cannot reach and maybe retries some other variations until it finally hits what is correct.  Did anything on your network change?  Try signing out and then signing back into the app.

[nickysilver 18]

Nvidia Shiels app (up to date) I'll try that.

[ebr 16428]

3 minutes ago, nickysilver said:

Nvidia Shiels app (up to date)

Hi. Sorry, but that does not tell us anything.  There are two apps and multiple possible versions that you could believe are up to date. 

What is the actual version number of the app?

[nickysilver 18]

he server is version 4.9.3.0

the app is version 2.1.26g

(is that what you need?)

I'm afraid signing out and in didn't do the trick

[ebr 16428]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[nickysilver 18]

I'm getting "volley error?"

[nickysilver 18]

I reinstalled the app.

I'd try to reinstall the server but I get a "timed out message" on 2 downloader apps when I try to go to the page.

[nickysilver 18]

I've decided to try to move the server to a new Shield. (heaven help me!)

I've installed the server and the app.

I'll have to work on this tomorrow.

Is there a guide for how to do this somewhere?

 

Edited May 11 by nickysilver

[nickysilver 18]

I re-installed the server and the app now. Still getting a "dollying" error message. It EVENTUALLY finds the server, but it's a problem. The server and the app are on the same shield!  Any other ideas?

[ebr 16428]

Ensure that the dashboard for the server shows the exact correct LAN address for accessing the server from the Shield itself.

21 hours ago, nickysilver said:

I'd try to reinstall the server but I get a "timed out message" on 2 downloader apps when I try to go to the page.

That may point to general network issues...

[nickysilver 18]

It does. (just double checked)

Edited May 12 by nickysilver

[nickysilver 18]

Ok.... so can I set up a new server on another shield AND keep the old one? (until I know the new one is working and the metadata has all been read)

[ebr 16428]

2 hours ago, nickysilver said:

It does. (just double checked)

What does the LAN address show?

1 hour ago, nickysilver said:

Ok.... so can I set up a new server on another shield AND keep the old one? (until I know the new one is working and the metadata has all been read)

Sure.

[nickysilver 18]

I THINK I FOUND A SOLUTION!  (That doesn't involved starting over!)

I switched the auto log out to never. So once the app has connected to the server, which may take a few minutes, it remains connected every time I open it!

Yay!!!

[nickysilver 18]

I am setting up my libraries on a new shield.

It sees the nfo files. (When i click edit metadata the sort name is changed to what I changed it to.)

BUT when I sort by title it isn't using the sort name. It's using the "original name."

I have 2500 movies, I have changed the sort name on every one of them, so they are in order from favorite to least favorite.

Why do you think it isn't using the "sort name?"

Help?

 

It seems to read some and not others. I will let the scan complete.

 

 

Edited May 13 by nickysilver

[ebr 16428]

4 hours ago, nickysilver said:

I will let the scan complete.

That is most likely the key.

[Luke 42497]

Hi, has this helped?

[nickysilver 18]

To be honest, I just started over (on a different shield). Since EVERYTHING had nfo files it wasn't really a chore (just edited artwork). And things are back to snappy.

Thank YOU!!