Transcoding issues with some video medias

[vincen 82]

Hi

I encounter a strange issue with some video medias that are not playing (but only in browser). Server is running on a beefy Linux Debian 13 server but only CPU in it (no GPU).

I have some movies that I can play without problem using the native beta app on Linux (direct stream) but if I play them or try in a browser like FF or Brave it spins endlessly. I attach the log file of the transcoding (looked in it but not really an expert about ffmpeg). If I play that same media in the native app on Mac (2.2.33), the Emby app crashes as soon as I try to play the media.

Is there something I can do about it ? or it's a bug in the server ?

Thanks

ffmpeg-directstream-10932525-1654-476b-b7f8-d67aa2a9b712_1.txt

[Luke 42605]

Hi, can you try Chrome and see how that compares?

[vincen 82]

3 hours ago, Luke said:

can you try Chrome and see how that compares?

Sorry but no Chrome on computer unhappy

[Luke 42605]

@vincenare you still having an issue with this?

[vincen 82]

On 5/20/2026 at 6:25 AM, Luke said:

@vincenare you still having an issue with this?

@Luke so far problem no more there out of one but I think it's a Brave issue (when you play a video file in Brave with 5.1 audio channels it plays only left and right channels so no voice but it happens only in Brave not in FF or Chromium or Safari).

[Luke 42605]

On 6/12/2026 at 3:05 PM, vincen said:

@Luke so far problem no more there out of one but I think it's a Brave issue (when you play a video file in Brave with 5.1 audio channels it plays only left and right channels so no voice but it happens only in Brave not in FF or Chromium or Safari).

OK please keep us posted on this. Thanks.

[vincen 82]

On 6/22/2026 at 3:34 AM, Luke said:

OK please keep us posted on this. Thanks.

I confirm the issue with Brave is still there with 4.9.5 (but I found a ticket on Brave github that confirms the bug in Brave https://github.com/brave/brave-browser/issues/44301 ) but it would be nice to add in Web player settings to be able to force transcode also for AAC (format is not listed so far) so no way to force Emby to transcode in a readable audio format by Brave

[Luke 42605]

5 hours ago, vincen said:

I confirm the issue with Brave is still there with 4.9.5 (but I found a ticket on Brave github that confirms the bug in Brave https://github.com/brave/brave-browser/issues/44301 ) but it would be nice to add in Web player settings to be able to force transcode also for AAC (format is not listed so far) so no way to force Emby to transcode in a readable audio format by Brave

That's great investigation. Thanks for the info.