Android app cannot access IPV6 domain names

[ruiliuhuo 2]

My phone can access Emby Server by entering and resolving an IPV6 domain name through a web browser in a public network environment, but accessing the same domain name using the Emby app immediately displays "Unable to access server"
Sorry, my English is not good.

Edited May 8 by ruiliuhuo

[ruiliuhuo 2]

After consulting with AI, I changed the system.xml to prioritize IPV6, which resolved the issue

[Luke 42488]

HI, thanks for following up.

[Luke 42488]

If you're referring to the setting labeled network request protocol, that's not related to connectivity from emby client apps.

If that's what you changed, then I would suggest changing it back to default as it could impact other functions.

[ruiliuhuo 2]

Sorry, the same issue has occurred again. The emby app still cannot access the emby server through the domain name, but the web browser can. How can I solve this problem.

[Luke 42488]

Hi, did you try what I suggested?

[ruiliuhuo 2]

On 2026/5/20 at PM12点15分, Luke said:

嗨，你尝试我建议的方法了吗？

I have restored system.xml to its original settings, but I still cannot access it via the domain name. My domain name only has an AAAA record configured. When I enter the domain name in the app and tap "Connect", it immediately jumps to the "unable to access" screen without even attempting to connect to the URL.

[Luke 42488]

2 hours ago, ruiliuhuo said:

I have restored system.xml to its original settings, but I still cannot access it via the domain name. My domain name only has an AAAA record configured. When I enter the domain name in the app and tap "Connect", it immediately jumps to the "unable to access" screen without even attempting to connect to the URL.

What makes you think it's not attempting to connect to the url?

[ruiliuhuo 2]

On 2026/5/22 at PM12点53分, Luke said:

是什么让你认为它没有尝试连接到该网址？

Sorry, after investigation, the issue seems to be with the phone system. The Android software I installed on the HarmonyOS 6.1 system may not have sufficient network support. Entering IPV6 is possible, but domain names are not supported. I can successfully access the internet by entering a domain name on an Android phone.
May I ask, will your company develop apps that run on the HarmonyOS system?

[Luke 42488]

On 5/23/2026 at 11:44 PM, ruiliuhuo said:

Sorry, after investigation, the issue seems to be with the phone system. The Android software I installed on the HarmonyOS 6.1 system may not have sufficient network support. Entering IPV6 is possible, but domain names are not supported. I can successfully access the internet by entering a domain name on an Android phone.
May I ask, will your company develop apps that run on the HarmonyOS system?

Yes but they can also run normal android apps, right?

[ruiliuhuo 2]

On 5/26/2026 at 12:54 PM, Luke said:

Yes but they can also run normal android apps, right?

right