Library not updating

[Treecrusher 7]

Hi team,

A couple of days ago images stopped displaying on my client apps. I didn't think too much of it at the time as media was still playing. I've sat down tonight to look into the images and work out what is happening and have noticed that the library is not finding new titles I've added either. When I manually scan library files, it still doesn't find new media I have saved into library folders. 

I thought updating the server version might help, but I needed to install .net 4.7.2. I installed .net 4.7.2 and updated the server to version 4.9.3.0. Everything installed/updated ok, but I am still having the same issue. 

Any advice on what I could check/do to resolve?

Thanks. 

embyserver.txt

[Neminem 1734]

What happened to you network share?

2026-05-01 21:20:17.266 Error TaskManager: Error
    *** Error Report ***
    Version: 4.9.3.0
    Command line: C:\Users\HomeServer.NEWHOMESERVER\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.14393
    OS/Process: x64/x64
    Framework: .NET 8.0.22
    Runtime: /Users/HomeServer.NEWHOMESERVER/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: C:\Users\HomeServer.NEWHOMESERVER\AppData\Roaming\Emby-Server
    Application path: C:\Users\HomeServer.NEWHOMESERVER\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The network name cannot be found. : '\\newhomeserver\MediaBrowserFiles\Cache\cache\OcrData'
       at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
       at System.IO.Enumeration.FileSystemEnumerator`1.Init()
       at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
       at System.IO.Enumeration.FileSystemEnumerableFactory.FileInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
       at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
       at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption)
       at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive)
       at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive)
       at Emby.Server.MediaEncoding.Subtitles.Ocr.SubtitleOcrDataManager.RefreshFileList()
       at Emby.Server.MediaEncoding.Subtitles.Ocr.SubtitleOcrDataManager.UpdateSelectedModels()
       at Emby.Server.MediaEncoding.Subtitles.Ocr.SubtitleOcrDataManager.CheckDownloadOcrData(CancellationToken cancellationToken)
       at Emby.Server.MediaEncoding.Subtitles.Ocr.SubtitleOcrDataManager.Execute(CancellationToken cancellationToken, IProgress`1 progress)
       at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
    Source: System.Private.CoreLib
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    

[Treecrusher 7]

Thank you, this gave me the hint I needed. I was in the box and failed to plug a drive back in, I didn't notice it was missing when booted back up. All fixed now, thank you again.

[Neminem 1734]

Nice

Happy you got it back working.

So the solution was to look at you logs

And I did that, and you marked it as your own solution  

[Treecrusher 7]

16 hours ago, Neminem said:

Nice

Happy you got it back working.

So the solution was to look at you logs

And I did that, and you marked it as your own solution  

Sorry, it was late , have fixed now. I appreciate the help.