Playback Errors: What am I not seeing?

[JoshuaAJones 69]

About a month ago, I built a new server and transferred everything to it.  Everything was going fine until about 10 days ago.

Some users (I have 10 but only 5 use it regularly) started getting playback errors. They could get in but not play anything. 3 of us had no problems.

Checked settings, rolled certs, uninstall/reinstall Emby entirely... nothing helped.  Went to my mother's house to troubleshoot and found that the ISP had updated the "advanced" security settings (basically reactivated them) and was actively blocking Emby.  Turned them off.  Everything started working.  Spread the word to the others having problems and fixed the outages... for a couple of days.

Now, I cannot even play a movie on my PC that is directly attached to the server. Some movies play and some don't. I think all TV shows play (haven't ran into one that doesn't). Audiobooks still work.

Logs attached from latest attempt.

Please, show me the way!

embyserver.txt ffmpeg-directstream-90565ad0-dca8-4dbe-8dcd-6d40f22b1264_1.txt ffmpeg-transcode-26c7ecb8-9bb0-499c-a8c8-9671ab58a6ac_1.txt ffmpeg-transcode-c6df7227-1ffd-431d-a8ef-94f88be1e39c_1.txt

[ebr 16385]

Hi.  Looks like your Movie location is not correct or no longer available.

No such file or directory

 

[JoshuaAJones 69]

Thank you!

When I had reinstalled Emby, I loaded the Host Path for Movies but skipped the Container Path.  Moving too fast.

 

 

New issue...

Everything seems to want to transcode for some reason.  For someone who hasn't transcoded in years, this is a weird turn.

Attached the logs from trying to play from my PC (on Edge). It took hitting play twice to get it to start. I numbered the transcode logs in the order they were created.

I have went through my settings and moved Playback from Auto to 4K-200Mbps. That eliminated the "Bitrate exceeds DirectStream limit" error that I was getting but it still wants to transcode.

I have also tried playing it on:

Chrome (local IP) - Transcoded

Chrome (web address) - Transcoded

Edge (web address) - Transcoded

Phone (web) - Direct Play

NVIDIA Shield (local) - Direct Play

I know that Chrome has trouble with mkv and that probably explains those transcodes but I've never had trouble with Edge needing to transcode. In fact, as stated above, I have rarely transcoded anything in the last decade. I used to turn off the ability to transcode in my User settings for everyone. Now, I have to leave them on. Frustrating.

Any help would be appreciated.

6 ffmpeg-transcode-a781755d-5a37-4d03-99e4-f34fe44f98a2_1.txt embyserver.txt 1 ffmpeg-directstream-39d5d579-ec7e-4a27-9d09-70be8e1b5d13_1.txt 2 ffmpeg-transcode-45c09fdf-a2dc-477f-be6e-e6f908b5f9e2_1.txt 3 ffmpeg-transcode-4e64e49a-a92f-4134-ac03-f74c29f46931_1.txt 4 ffmpeg-directstream-3debb9a9-8877-4972-b7e9-9e211f683654_1.txt 5 ffmpeg-transcode-12abad1e-6c01-4e7d-b50e-a943e06049aa_1.txt

[JoshuaAJones 69]

Also, apologies... I realize that I should have started a new issue.