LG TV starts Video and Stops randomly with the Spinner

[prudentis 0]

Hi@All.

 

the Problem exist since a few Weeks(Don´t know exactly)

I doesn´t matter, what type of Video i start playing on the TV, it stops randomly with that Blue Spinner, an don´t go further! Sometimes on longer Videos it stops twice

The only thing i can do is stop and start the Video...

Emby is running on QNAP with Version 4.9.3.0

The Problem came up about "09:27:40"

Can someone Help to identify the Problem?

 

Greets Ralf

embyserver.txt

[SamES 1102]

Is it DirectPlay or transcoding audio or video?

Is it local or remote playback?

Can you please attach any ffmpeg logs related to one of those tests?

 

[Luke 42498]

Hi, is the LG on wifi or a wired connection?

[prudentis 0]

22 hours ago, SamES said:

Is it DirectPlay or transcoding audio or video?

Is it local or remote playback?

Can you please attach any ffmpeg logs related to one of those tests?

 

IDK, how can i find out??

 

Greets Ralf

[prudentis 0]

4 hours ago, Luke said:

Hi, is the LG on wifi or a wired connection?

Hi,

 

it was wired, i switch today on WiFi for testing...

Greets Ralf

[visproduction 360]

There was a report that Ethernet 1GB cable plugged into older LG TV where the Ethernet TV port can only handle 10 /100, causing video stream to stall.  Apparently, the delivery is too fast for the LG TV Ethernet port, so it only works for a 20 to 30 seconds. Everyone automtically thinks the speed should step down to work correctly, but it's been reported that it does not work well.  Check the manual of the TV to see what Ethernet port speed is available and I assume you know if your incoming cable is set to do 1 GB speeds.

Hope that helps.

[SamES 1102]

14 hours ago, prudentis said:

IDK, how can i find out??

 

Greets Ralf

During playback of an item with issues, select the gear icon on the on-screen display, then turn on Stats for Nerds.  Easiest to provide a screenshot of the details.

Is the server and the TV in the same location, or are you connecting to someone else's server?

Once we know this information, we can decide if we need to look further into logs.