No Compatible Stream error on a few episodes

[jellowe 8]

In the past few weeks I have gotten this error trying to play a few TV episode. They play fine on the web client but I get the "Playback error no compatible streams" in the Emby MS Store app. The first couple of times it happened I thought it might be a bad file so I replaced it with a new file and it worked fine. But this time I wanted to see if there was anything different that may be causing it. I will attach the relevant portion of the log file, but the only thing I notice right away is that the audio in this particular file has a profile listed as  "Codec AAC - Profile HE-AAC" where most other ones just say "Codec AAC" and don't show any profile. I am wondering if it's just a matter of not having the appropriate codecs installed, so I thought I'd ask before randomly installing codec packs.

 

 

2026-04-14 094802.198 Debug TvShows.txt

[Luke 42308]

Hi there, please attach the complete emby server log. thanks.