Philips Titan OS 8 channel audio playback issues

[geomusicmaker 4]

I've come up against an issue which I think is tied to the fact the app is running in a web wrapper. On films with 8 channel audio the app produces no sound. Regardless of audio codec, anything 8 channel is silent.

When I play the same films via DLNA using the TV's built in video player the audio works. I think whatever browser version the app is utilising doesn't have the appropriate codecs or capabilities to support 8 channel audio.

Would it be possible to add a "force downmix to 2.0/5.1" function to the app so this can be mitigated?

[Luke 42260]

Quote

On films with 8 channel audio the app produces no sound. Regardless of audio codec, anything 8 channel is silent.

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[geomusicmaker 4]

Hi, here's a bunch of logs where the audio does and doesn't work via the Emby app and DLNA.

In testing this particular film I tried going through the playback correction wizard (not captured in the logs). This transcodes the file to 1080p and the audio does work after this, but it degrades the quality of the file and I'd much rather play direct (especially seeing as it's a 4k HDR). Annoyingly having applied playback correction to this file it seems to now default to that playback setting and I have to change the quality manually every time I want to play direct.

ffmpeg-transcode-2ed671c1-9813-41ab-9e0e-e40052894819_1.txt ffmpeg-transcode-42ab7047-a597-433f-b6ae-05390aea30b9_1.txt ffmpeg-transcode-171127f6-a104-4b4c-94aa-072d7d4e931c_1.txt ffmpeg-transcode-a55c8ca0-2860-41a0-874a-8841d8a8d32f_1.txt ffmpeg-transcode-f3942f7c-c653-48cb-8d37-8783a1c874b3_1.txt embyserver.txt

Edited 1 hour ago by geomusicmaker