Error with playing VOD: stop after a while

[fabien_m2002 14]

Hello

i run with last beta (v4.10.0.8)

When i start a play, it plays well for some seconds and then a loop (still image)! Only occur on LG, on others clients it works (Windows/Chrome).

What's wrong? Thanks

Here some traces in logs:

 

 

[fabien_m2002 14]

Hello

this morning i try to play "The Pitt" and same error.

Here the full logs file.

Thanks

 

 

[fabien_m2002 14]

@Luke

Hello

is it possible to delete this topic? I cannot do myself.

Thanks

[Luke 42409]

@fabien_m2002did you figure this out? The server hosting the content is sending back a 401 unauthorized response. Do you know why?

[fabien_m2002 14]

2 hours ago, Luke said:

@fabien_m2002did you figure this out? The server hosting the content is sending back a 401 unauthorized response. Do you know why?

Hello Luke

Yes i figure out, it was my server issue.

How to edit a former post?

 

Tjanks

[Luke 42409]

Thanks for following up. I’ve deleted the log file. Is that good?

[fabien_m2002 14]

1 hour ago, Luke said:

Thanks for following up. I’ve deleted the log file. Is that good?

Please delete also the logs notes in my first post.

Thanks