Webhook Notifications - Test works, but real notifications are never sent

[Multitude9588 0]

Hello,

I am trying to send Emby notifications to a webhook endpoint (n8n). The problem is:

• the Test button for the notification service works

• but actual notifications from real events do not seem to reach the webhook at all

 

What I am trying to accomplish

I want Emby to send real notification events to my webhook endpoint, for example authentication events and report notifications such as new media notifications.

 

What happens

When I click Test in the notification service configuration, Emby sends an HTTP POST to my webhook endpoint and gets HTTP 200 back.

But when real events happen, Emby only logs:

• Debug Notifications: Sending notification to Emby Server User Notifications N8N: ...

and then nothing is received by the webhook endpoint.

What I expected

I expected Emby to send an HTTP POST to the configured webhook endpoint for real events, just like it does during the test.

 

What I already checked

I tried to narrow this down as much as possible:

 

1. Webhook test works

   In the Emby logs, testing the notification service produces a real outgoing HTTP request and a successful response:

   Info HttpClient: POST http://10.20.1.24:5678/webhook/...
   
   Info HttpClient: Http response 200 from http://10.20.1.24:5678/webhook/... after 139ms

   So the endpoint is reachable and the URL is correct.

2. Real notifications appear to stop before the actual HTTP request

   For real events, the logs show lines like:

   Debug Notifications: Sending notification to Emby Server User Notifications N8N: martin Has Authenticated on Martins-NAS
   
   ...
   
   Debug Notifications: Sending notification to Emby Server User Notifications N8N: New Media Report Notification

   But I do not see a following HttpClient: POST ... line for those real events, and nothing arrives at the webhook endpoint.

3. Debug logging is enabled

   I enabled debug mode and reproduced the problem again.

 

I have enabled almost all notification options without a limit on user or library:
 

Any

 

Any help is appreciated.

 

 

embyserver.txt

[Luke 42344]

Hi, what notification were you expecting that didn't happen?

[Multitude9588 0]

On 3/31/2026 at 11:09 PM, Luke said:

Hi, what notification were you expecting that didn't happen?

I got no notification / webhook call for anything (playbook, user auth, media added, ...) even though I selected almost everything in the notification settings  (see screenshots) and the events in question did trigger something (see logs).

Greetings

Martin

[Luke 42344]

12 hours ago, Multitude9588 said:

I got no notification / webhook call for anything (playbook, user auth, media added, ...) even though I selected almost everything in the notification settings  (see screenshots) and the events in question did trigger something (see logs).

Greetings

Martin

What specific notification didn't arrive? What time?

[Multitude9588 0]

Hi Luke,

 

Here are two specific examples.

 

Example 1

 

• Expected notification: User authenticated

• Time: 2026-03-31 16:38:21

• What happened: user martin successfully authenticated on Martins-NAS

• Relevant log lines:

  2026-03-31 16:38:21.873 Info UserManager: Authentication request for martin has succeeded.

  2026-03-31 16:38:21.874 Debug Notifications: Sending notification to Emby Server User Notifications N8N: martin Has Authenticated on Martins-NAS

• Problem: I expected an outgoing webhook call here, but I do not see any matching HttpClient: POST ... line for this event, and nothing arrived at the webhook endpoint.

 

 

Example 2

 

• Expected notification: New Media Report Notification

• Time: 2026-03-31 16:38:59

• What happened: Emby detected a newly added item and logged:

  2026-03-31 16:38:59.966 Info NewMediaReportNotification - TaskNotifictionReport: Added Item Notification Message : ItemCount : 1

  2026-03-31 16:38:59.967 Debug Notifications: Sending notification to Emby Server User Notifications N8N: New Media Report Notification

• Problem: again, I expected an outgoing webhook call, but I do not see any matching HttpClient: POST ... line for this real event, and nothing arrived at the webhook endpoint.

 

For comparison, the test notification does work and I do see:

 

• 2026-03-31 16:38:09.849 Info HttpClient: POST http://10.20.1.24:5678/webhook/...

• 2026-03-31 16:38:09.988 Info HttpClient: Http response 200 ...

 

Greetings

Martin

[Luke 42344]

Quote

• Expected notification: User authenticated

• Time: 2026-03-31 16:38:21

• What happened: user martin successfully authenticated on Martins-NAS

• Relevant log lines:

  2026-03-31 16:38:21.873 Info UserManager: Authentication request for martin has succeeded.

  2026-03-31 16:38:21.874 Debug Notifications: Sending notification to Emby Server User Notifications N8N: martin Has Authenticated on Martins-NAS

• Problem: I expected an outgoing webhook call here, but I do not see any matching HttpClient: POST ... line for this event, and nothing arrived at the webhook endpoint.

 

Why exactly do you expect an outgoing webhook on this? Is the user who setup the webhook an admin?

[Multitude9588 0]

I don't know what you mean. I expect an outgoing webhook because I enabled

Users > User Authenticated 

for the Webhook notification.

Yes the user who set it up is admin.

[Luke 42344]

Can you show all of the notification options as they are configured? Thanks.

[Multitude9588 0]

I attached the screenshots.

[Luke 42344]

and how exactly is the user signing in?

[Multitude9588 0]

Just normally with username + password over the web.

[Luke 42344]

OK please attach the complete emby server log. Thanks.

[Multitude9588 0]

Hi, I already uploaded the complete logs in the first post. Nevertheless I attached more logs here.

embyserver-4.txt

[Luke 42344]

OK does the authentication event appear in the server dashboard activity log?

[Multitude9588 0]

No it doesn't. Interesting. I mean it show entries like authentication and playback but the last one is from February...

[Multitude9588 0]

Hello, did you have time to look into the issue?

[Luke 42344]

Hi, can you temporarily enable debug logging in the server logs section, then get the issue to happen again, and then attach the debug log? Thanks.

[Multitude9588 0]

Hi, the last log I attached already was a debug log

[Luke 42344]

OK. Please try removing all .dll files from /config/plugins

Then restart the server, sign out and back in, and then attach the emby server log. thanks.