Dolby Vision

[lstryhrn 8]

So I am assuming Dolby Vision doesn't work on the fire tv Emby app. The Emby Android App falls back to HDR and the Emby Android TV app just shows a black screen. My tv shows me if dolby vision or if hdr is playing. 

Its not a fire tv issues because I have tested the same files on Plex and everything is working. But I dont want to use Plex lol 

Any ideals to fix this issue is much appreciated. 

[ebr 16334]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[lstryhrn 8]

6 hours ago, ebr said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

I attached the server file

embyserver(1).txt

[visproduction 335]

I am not sure but does this mean there is no license so transcoding has limitations?

Line 127

Quote

2026-03-30 17:00:38.699 Info SyncService-0HNKDA0JVLA3L:00000007: http/1.1 POST http://10.0.0.9:8096/emby/Sync/data. Source Ip: host2, UserAgent: okhttp/4.12.0
2026-03-30 17:00:38.699 Warn SyncService-0HNKDA0JVLA3L:00000007: AUTH-ERROR: 10.0.0.22 - Access token is invalid or expired.
 

Does this mean a transcoding limit is not high enough to handle the media size?

LIne 146

Quote

2026-03-30 17:01:02.987 Info MediaInfoService-0HNKDA0JVLA3P:0000000C: User policy for joshua. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
2026-03-30 17:01:02.987 Info MediaInfoService-0HNKDA0JVLA3P:0000000C: Bitrate exceeds DirectPlay limit: media bitrate: 67903662, max bitrate: 12000000
 

 

[lstryhrn 8]

1 minute ago, visproduction said:

I am not sure but does this mean there is no license so transcoding has limitations?

Line 127

Does this mean a transcoding limit is not high enough to handle the media size?

LIne 146

 

I have a emby license. I was playing with the bitrate on the app from troubleshooting but the rate I was playing with was way more than was needed. I think I was on like 4K 200 MBPS. I dont have problems on my Shield Device. I only have problems with the Fire Tv. 

[ebr 16334]

Please provide the ffmpeg log.

[lstryhrn 8]

7 hours ago, ebr said:

Please provide the ffmpeg log.

ffmpeg-remux-8f1517b3-e1a0-47ac-924a-905b617d7eec_1.txt

[ebr 16334]

Okay, looks like it is falling back to a remux due to an error attempting to direct play it.  If you can obtain the android log (the example was with the standard "Emby" app) Luke may be able to tell why it is failing.