lstryhrn 7 Posted 11 hours ago Posted 11 hours ago So I am assuming Dolby Vision doesn't work on the fire tv Emby app. The Emby Android App falls back to HDR and the Emby Android TV app just shows a black screen. My tv shows me if dolby vision or if hdr is playing. Its not a fire tv issues because I have tested the same files on Plex and everything is working. But I dont want to use Plex lol Any ideals to fix this issue is much appreciated.
ebr 16330 Posted 11 hours ago Posted 11 hours ago Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
lstryhrn 7 Posted 4 hours ago Author Posted 4 hours ago 6 hours ago, ebr said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! I attached the server file embyserver(1).txt
visproduction 334 Posted 1 hour ago Posted 1 hour ago I am not sure but does this mean there is no license so transcoding has limitations? Line 127 Quote 2026-03-30 17:00:38.699 Info SyncService-0HNKDA0JVLA3L:00000007: http/1.1 POST http://10.0.0.9:8096/emby/Sync/data. Source Ip: host2, UserAgent: okhttp/4.12.0 2026-03-30 17:00:38.699 Warn SyncService-0HNKDA0JVLA3L:00000007: AUTH-ERROR: 10.0.0.22 - Access token is invalid or expired. Does this mean a transcoding limit is not high enough to handle the media size? LIne 146 Quote 2026-03-30 17:01:02.987 Info MediaInfoService-0HNKDA0JVLA3P:0000000C: User policy for joshua. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2026-03-30 17:01:02.987 Info MediaInfoService-0HNKDA0JVLA3P:0000000C: Bitrate exceeds DirectPlay limit: media bitrate: 67903662, max bitrate: 12000000
lstryhrn 7 Posted 1 hour ago Author Posted 1 hour ago 1 minute ago, visproduction said: I am not sure but does this mean there is no license so transcoding has limitations? Line 127 Does this mean a transcoding limit is not high enough to handle the media size? LIne 146 I have a emby license. I was playing with the bitrate on the app from troubleshooting but the rate I was playing with was way more than was needed. I think I was on like 4K 200 MBPS. I dont have problems on my Shield Device. I only have problems with the Fire Tv.
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