Windows version cant download files

[Aaronelder 0]

Hi I have an issue with Emby windows wont download movies or TV series its stuck in ready to transfer, it completed the conversions, i have tried to change download quality to keep original and it just stays ready to transfer, i have checked the BITS manager and it shows transient error, tried to clear the job list to restart it made no difference, i have checked the firewall settings and even turned it off temporarily to confirm it wasnt blocking it.

i cant run the app as admin it wont allow it, from some research its to do with the windows store apps.

 

it works fine on my android phone when i download so its not a server issue.

embyserver (1).txt