video can not play smoothly

[raidennnnn 0]

the client is emby on webos (emby for lg 1.0.50) , tv is lg lg5 65, with latest system 33.30.90. server is win11, cpu amd r7 5700x, gpu amd 7900xt.  i have bought the premiere
the problem is when i play the moive, which format is mkv, 4k dolby vision hevc，audio is dts. video is direct play, trigger hdr mode on my tv, audio transcode to ac3 384k. for the same moive is will stuck, and always at 8s.

i try the soft transcode to h264, i will play ok, but hdr is complete loss, just sdr.

i guess the problem happen with the audio transcode? i test another video with same video type, but audio is eac 5.1, it play with no problem.

i also test with jellyfin, no problem at all,  and the moive trigger dv mode in my tv. 

i will provide the screenshot and some logs.p1 is direct play stuck at 8s, p2 video get transcode, p3 trigger dv mode in jellyfin with same video file, p4 jellyfin play detail. log is all the files generate in the playtime

embyserver.txt ffmpeg-transcode-b1910d51-9e0c-4545-a122-48ff224bc61a_1.txt hardware_detection-63909081053.txt

[Abobader 3478]

Hello raidennnnn,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team