Moved media Library to new location. Some media's metadata points to old Paths and won't play.

[bennymac 47]

Hi Team,

I have run Full Library Scans, refreshes after moving Media and not sure how best to proceed.

In the past week we went from Media Libraries pointing to Local internal disks to a dedicated NAS and consolidated paths to single UNC path on the NAS for each content type.

All libraries were updated and Library Scan's completed. From what i can see 90+ % seem fines although some media is not playing showing a failed artwork icon.

For some files are not playing with "No Compatible Streams Available" Error. Looking into further some paths on content as pointing to old Path.

E.g. TV Show library was configured for Z:\TV\XXX, D:\TV\XXX, F:\TV\XXX

Now it's all \\192.168.1.221\Media\TV

On some media we are getting a Playback  Error

 

On those media's metadata the old path shows. 

 

There is an alternative version of the same name. presumably what is being reference in the previous file path?

We have run manual library scan's and freshed many times but it's not updating the paths. We've even removed the media from the library, refreshed and re-added. It displays the same behavior.

Any idea's would be super appreciated.

Edited 20 hours ago by bennymac

[Luke 42156]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[bennymac 47]

1 hour ago, Luke said:

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

Absolutely, please see attached. Attempted to play an affected EP, then exported logs.

 

embyserver.txt ffmpeg-transcode-96180128-5f06-48c8-9d40-7054fa539840_1.txt

[bennymac 47]

I've noticed this in the logs (it references the old path)

Source: System.Private.CoreLib

TargetSite: Void CopyFile(System.String, System.String, Boolean)

Path: Z:\ShowsEnded2\The X-Files\Season 1\The.X-Files.S01E01.Pilot.x265.HEVC-Qman[UTR]-thumb.jpg

 

2026-03-14 10:16:32.588 Info ImageService-0HNJV7PG7JRQ4:00000005: http/1.1 Response 404 to ::1. Time: 1ms. GET http://localhost:8096/emby/Items/4073392/Images/Primary?maxHeight=213&maxWidth=378&tag=924c3d4c0862e7c204d848948e3af242&quality=90.

2026-03-14 10:16:32.590 Error ImageService-0HNJV7PG7JRQ4:00000006: Error processing request

*** Error Report ***

Version: 4.9.3.0

[Luke 42156]

Are the old paths showing in emby library setup?

[bennymac 47]

11 minutes ago, Luke said:

Are the old paths showing in emby library setup?

Nope, just the new. 

The Internal disk is still connected but it's not "shared"

Edited 56 minutes ago by bennymac