bennymac 47 Posted 20 hours ago Posted 20 hours ago (edited) Hi Team, I have run Full Library Scans, refreshes after moving Media and not sure how best to proceed. In the past week we went from Media Libraries pointing to Local internal disks to a dedicated NAS and consolidated paths to single UNC path on the NAS for each content type. All libraries were updated and Library Scan's completed. From what i can see 90+ % seem fines although some media is not playing showing a failed artwork icon. For some files are not playing with "No Compatible Streams Available" Error. Looking into further some paths on content as pointing to old Path. E.g. TV Show library was configured for Z:\TV\XXX, D:\TV\XXX, F:\TV\XXX Now it's all \\192.168.1.221\Media\TV On some media we are getting a Playback Error On those media's metadata the old path shows. There is an alternative version of the same name. presumably what is being reference in the previous file path? We have run manual library scan's and freshed many times but it's not updating the paths. We've even removed the media from the library, refreshed and re-added. It displays the same behavior. Any idea's would be super appreciated. Edited 18 hours ago by bennymac
Luke 42154 Posted 15 hours ago Posted 15 hours ago Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!
bennymac 47 Posted 14 hours ago Author Posted 14 hours ago 1 hour ago, Luke said: Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks! Absolutely, please see attached. Attempted to play an affected EP, then exported logs. embyserver.txt ffmpeg-transcode-96180128-5f06-48c8-9d40-7054fa539840_1.txt
bennymac 47 Posted 10 hours ago Author Posted 10 hours ago I've noticed this in the logs (it references the old path) Source: System.Private.CoreLib TargetSite: Void CopyFile(System.String, System.String, Boolean) Path: Z:\ShowsEnded2\The X-Files\Season 1\The.X-Files.S01E01.Pilot.x265.HEVC-Qman[UTR]-thumb.jpg 2026-03-14 10:16:32.588 Info ImageService-0HNJV7PG7JRQ4:00000005: http/1.1 Response 404 to ::1. Time: 1ms. GET http://localhost:8096/emby/Items/4073392/Images/Primary?maxHeight=213&maxWidth=378&tag=924c3d4c0862e7c204d848948e3af242&quality=90. 2026-03-14 10:16:32.590 Error ImageService-0HNJV7PG7JRQ4:00000006: Error processing request *** Error Report *** Version: 4.9.3.0
beefsnack 16 Posted 1 hour ago Posted 1 hour ago (edited) I get this similar problem as well, I've changed/moved Paths for file locations to several movies/TV shows and EMBY doesn't release the old path/Location i.e (A: to D or V, H etc..) and it'll still show it's in A and wont release it from A, and I haven't done one thing though, (I have not deleted the A drive from the library from the core settings yet, I need it to still see what I lost from the A drive crash) which I can't ATM which is probably hindering my progress I'm sure, But I figured It should still notice the File move anyways, should it not? any Ideas how I can move forward with redirecting or pointing the server to the new paths? Like images show I know for a fact those shows are not in A: and All of them are still showing up as in A, and wont change to new location/Path TIA Beef. embyserver.txt Edited 49 minutes ago by beefsnack forgot pix
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