Moved media Library to new location. Some media's metadata points to old Paths and won't play.

[bennymac 47]

Hi Team,

I have run Full Library Scans, refreshes after moving Media and not sure how best to proceed.

In the past week we went from Media Libraries pointing to Local internal disks to a dedicated NAS and consolidated paths to single UNC path on the NAS for each content type.

All libraries were updated and Library Scan's completed. From what i can see 90+ % seem fines although some media is not playing showing a failed artwork icon.

For some files are not playing with "No Compatible Streams Available" Error. Looking into further some paths on content as pointing to old Path.

E.g. TV Show library was configured for Z:\TV\XXX, D:\TV\XXX, F:\TV\XXX

Now it's all \\192.168.1.221\Media\TV

On some media we are getting a Playback  Error

 

On those media's metadata the old path shows. 

 

There is an alternative version of the same name. presumably what is being reference in the previous file path?

We have run manual library scan's and freshed many times but it's not updating the paths. We've even removed the media from the library, refreshed and re-added. It displays the same behavior.

Any idea's would be super appreciated.

Edited 4 hours ago by bennymac

[Luke 42150]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[bennymac 47]

1 hour ago, Luke said:

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

Absolutely, please see attached. Attempted to play an affected EP, then exported logs.

 

embyserver.txt ffmpeg-transcode-96180128-5f06-48c8-9d40-7054fa539840_1.txt