Moved media Library to new location. Some media's metadata points to old Paths and won't play.

[bennymac 47]

Hi Team,

I have run Full Library Scans, refreshes after moving Media and not sure how best to proceed.

In the past week we went from Media Libraries pointing to Local internal disks to a dedicated NAS and consolidated paths to single UNC path on the NAS for each content type.

All libraries were updated and Library Scan's completed. From what i can see 90+ % seem fines although some media is not playing showing a failed artwork icon.

For some files are not playing with "No Compatible Streams Available" Error. Looking into further some paths on content as pointing to old Path.

E.g. TV Show library was configured for Z:\TV\XXX, D:\TV\XXX, F:\TV\XXX

Now it's all \\192.168.1.221\Media\TV

On some media we are getting a Playback  Error

 

On those media's metadata the old path shows. 

 

There is an alternative version of the same name. presumably what is being reference in the previous file path?

We have run manual library scan's and freshed many times but it's not updating the paths. We've even removed the media from the library, refreshed and re-added. It displays the same behavior.

Any idea's would be super appreciated.

Edited March 14 by bennymac

[Luke 42287]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[bennymac 47]

1 hour ago, Luke said:

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

Absolutely, please see attached. Attempted to play an affected EP, then exported logs.

 

embyserver.txt ffmpeg-transcode-96180128-5f06-48c8-9d40-7054fa539840_1.txt

[bennymac 47]

I've noticed this in the logs (it references the old path)

Source: System.Private.CoreLib

TargetSite: Void CopyFile(System.String, System.String, Boolean)

Path: Z:\ShowsEnded2\The X-Files\Season 1\The.X-Files.S01E01.Pilot.x265.HEVC-Qman[UTR]-thumb.jpg

 

2026-03-14 10:16:32.588 Info ImageService-0HNJV7PG7JRQ4:00000005: http/1.1 Response 404 to ::1. Time: 1ms. GET http://localhost:8096/emby/Items/4073392/Images/Primary?maxHeight=213&maxWidth=378&tag=924c3d4c0862e7c204d848948e3af242&quality=90.

2026-03-14 10:16:32.590 Error ImageService-0HNJV7PG7JRQ4:00000006: Error processing request

*** Error Report ***

Version: 4.9.3.0

[Luke 42287]

Are the old paths showing in emby library setup?

[bennymac 47]

1 hour ago, Luke said:

Are the old paths showing in emby library setup?

Nope, just the new. 

The Internal disk is still connected but it's not "shared"

 

 

 

 

*** Error Report ***

Version: 4.9.3.0

Command line: C:\Users\Media\AppData\Roaming\Emby-Server\system\EmbyServer.dll

Operating system: Microsoft Windows 10.0.26100

OS/Process: x64/x64

Framework: .NET 8.0.22

Runtime: C:/Users/Media/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll

Processor count: 20

Data path: C:\Users\Media\AppData\Roaming\Emby-Server\programdata

Application path: C:\Users\Media\AppData\Roaming\Emby-Server\system

Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Error starting ffmpeg

-loglevel +timing -y -print_graphs_file "C:\Users\Media\AppData\Roaming\Emby-Server\programdata\logs\ffmpeg-transcode-78ff654c-fc12-49ef-9da1-025965f3267f_1graph.txt" -copyts -start_at_zero -f matroska,webm -ss 00:01:15.000 -c:v:0 hevc -noautorotate -i "Z:\ShowsEnded2\The X-Files\Season 1\The.X-Files.S01E01.Pilot.x265.HEVC-Qman[UTR].mkv" -filter_complex "[0:0]format@f1=pix_fmts=yuv420p[f1_out0];[0:7]scale@f2=width=1920:height=1080[f2_out0];[f1_out0][f2_out0]overlay@f3=x=(W-w)/2:y=(H-h):repeatlast=0[f3_out0]" -map [f3_out0] -map 0:1 -sn -c:v:0 libx264 -g:v:0 72 -maxrate:v:0 4576558 -bufsize:v:0 9153116 -sc_threshold:v:0 0 -keyint_min:v:0 72 -r:v:0 23.976024627685547 -pix_fmt:v:0 yuv420p -preset:v:0 veryfast -profile:v:0 main -x264opts:v:0 "subme=0:me_range=4:rc_lookahead=10:partitions=none" -crf:v:0 23 -c:a:0 copy -metadata:s:a:0 language=eng -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "C:\Users\Media\AppData\Roaming\Emby-Server\programdata\transcoding-temp\E54DA5\E54DA5.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 25 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "C:\Users\Media\AppData\Roaming\Emby-Server\programdata\transcoding-temp\E54DA5\E54DA5_%d.ts"

 

07:28:17.470 ffmpeg version 5.1-emby_2023_06_25_p4 Copyright (c) 2000-2022 the FFmpeg developers and softworkz for Emby LLC

07:28:17.470 built with gcc 12.2.0 (Rev10, Built by MSYS2 project)

07:28:17.470 Execution Date: 2026-03-15 07:28:17

07:28:17.472 Z:\ShowsEnded2\The X-Files\Season 1\The.X-Files.S01E01.Pilot.x265.HEVC-Qman[UTR].mkv: No such file or directory

07:28:17.472 EXIT

Edited March 14 by bennymac