Remote access issues

[jareddej 0]

Hi Luke,

Reviving this thread - I have issues accessing my server remotely sometimes, when accessed from a TV app or phone app it sometimes refuses to connect, and will just happen to start working 5 or so minutes later, but not always the case. It is running on a windows 10 PC, connecting via emby connect only. I have the pc set to always on and never sleep, I use Parsec to remote into the computer and each time it is up and running just fine & will end up working on the remote app access after a few minutes being on the Parsec connection.

Is this an issue with Windows? Would it be easier to transition to linux?

Also, side note, I found a bug where while the TV app could not connect it defaulted to the server select screen, I accidentally "removed this server" and was unable to re-add the server with emby connect or direct connect. I was forced to remove the user from my server and re-add them and their email address, it then worked as expected. I see this as a bug and want to report it!

Also also, if I were to upload a log file, which one would that be? the embyserver.txt?

Thank you,

Jared

[jareddej 0]

Attached is logs. From reading other posts I see it could be described as the server is unresponsive to users some time after authenticating.

embyserver.txt

[visproduction 328]

Noticed opensubtitles mentioned 12,698 times in log.  Some online mention of subtitles access limited per user at 200.  Does that mean number of files or number of requests?

Does having opensubs turned on and using media with quite a few subtitles each, might combine to cause 404 no response in the log?

Not sure why this would cause a disconnect.  Perhaps the disconnect happens for some other reason that does not have to do with subs.

 

 

Edited 2 hours ago by visproduction

[Luke 42150]

Hi can you try removing the cover art plugin? then restart the server and see if that helps.