xifnitsuj 0 Posted 1 hour ago Posted 1 hour ago my tv shows library on emby server will not pick up new items in the libraries directory. Scandisk, Result was no issues found. Plenty of diskspace free 7 of21 tb, no errors or warnings from emby that the scan task failed failed. real time monitoring is ON already. I forced many (dozens ) of manual scan, no impact. antivirus is not blocking access. As a last ditch effort to fix this, I deleted the TV Shows library and recreated it. This did not work either. Now, the library has NO items being found, when previously it had almost all items with the exception of new items not being detected. none are detected now. embyserver.txt
xifnitsuj 0 Posted 49 minutes ago Author Posted 49 minutes ago Upon further inspection, all libraries are suffering from this issue.
Luke 42145 Posted 45 minutes ago Posted 45 minutes ago Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
xifnitsuj 0 Posted 27 minutes ago Author Posted 27 minutes ago My Emby server libraries (TV Shows and Movies) are no longer detecting or adding new items from the media folders. Previously, new files were picked up automatically via real-time monitoring or manual scans. Now, scans do nothing useful—even full manual scans complete almost instantly (around 5 seconds) without accessing the disk (no HDD activity light). No items are added or refreshed. As a troubleshooting step, I deleted the TV Shows library and recreated it. This made things worse: the library now shows zero items (previously it had most/all older items, just missing new ones). Upon checking, all libraries are affected the same way—no items detected at all. Specific examples and steps taken: Media is stored locally on drive T: (a mounted internal drive with 7 TB free out of 21 TB total). Paths: T:\Media\tv shows T:\Media\movies Until a recent Emby server update, everything worked normally: real-time monitoring detected changes, and manual "Scan Library Files" tasks processed files with visible progress (progress indicator circle on library, disk activity). Now: Real-time monitoring is enabled (Library settings > Advanced). Manual scans (via library menu or Scheduled Tasks > "Scan Media Library" server-wide) finish in ~5 seconds with no disk activity. The usual progress indicator (spinning circle on the library) does not appear during scans. No new or existing items are detected/added—even a test MP4 placed directly in the root folder is ignored. chkdsk on T: reports no issues. Antivirus is not blocking (confirmed disabled during tests). Folders/files are fully accessible in Windows Explorer under the same user account that runs Emby. I temporarily moved recently added items out of the folders to test if one was problematic—no change, so I restored them. Error messages:None visible—no errors, warnings, or failures reported in Emby UI, Dashboard, or logs during scan attempts. The task simply reports "completed" immediately with no further action.Logs:I attached a recent embyserver log (generated moments after running the server-wide "Scan Media Library" scheduled task). The log shows startup and internal "Scan Metadata Folder" activity (quick DB queries for persons/metadata), but no mention of any media library scan, path traversal, file processing, or my T: paths. This matches the lack of disk activity.Additional notes: This is a server-side issue only—no playback or client problems (clients work fine with existing cached items). Emby version: 4.9.3.0 (from logs). Running on Windows 10 (build 26200), Emby runs directly under my user account (not as a service). Let me know if you need more logs (e.g., during a specific action), screenshots of library settings, or anything else. embyserver (3).txt
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