Recording playback switches ratio when fast forwarding

[Jmackay82 41]

I reported this loads but here we go again, when a recording is played back and you skip forward for adverts etc the recording changes from wide screen to Square screen.  Sometimes if you skip forward or back some more it corrects itself but usually you need to stop then resume the recording for it to fix and if you try skipping again it fors the same again.

Not sure if this is the app, tv or both but honestly tired of keep reporting it and no one looking into it.

[Luke 42146]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Jmackay82 41]

Luke i have reported this time and time again, I have previously sent logs and photos, not sure what else I can send.

Please look at the history, 3 months ago you said "we will look at this" and still not fixed