Help with library sync/refresh accuracy

[jordn613 1]

I’m running Kodi for Next Gen on my Ugoos amb6+. I had to reinstall Emby server and the Kodi Companion on a fresh install of Windows. I was able to get my new library detected but I still see thumbnails for movies that were on my old library (either “In Progress” or “Unwatched” etc). How do I get the library or server to properly detect what files are currently present and which have been deleted or were never even in the current library? I have tried the “repair library” and “refresh” options but still shows the same thing. When I look at the Emby library in my browser it is accurate. Thank you!

[Luke 42139]

HI there, can you please provide a specific example?

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Thanks !

 

 

[quickmic 1708]

Did you try a factory reset?

[jordn613 1]

2 hours ago, quickmic said:

Did you try a factory reset?

I did not. I'm afraid of what other setup I'd have to remember to get myself back to where I am now - which is that at least I can play the files that are in my library. I took some photos to try and illustrate what is going on.

https://postimg.cc/gallery/T6TXtKN

"Plex on C" is currently the only folder I have as a library in Emby. It consist of the movies in image 4273 - these are the "source of truth" as in, they are the only actual movies/files that still exist and are in my "Plex on C" folder/library.

In image 4277, you can see a couple other movies visible - these are still showing up (but are of course unplayable) even though this folder and those files no longer even exist on my PC and I do not have it designated as a library in Emby. In all of the settings I have found, I have repaired or refreshed the library on my Ugoos device. And yet, you can see in some of the screenshots things like "EMBY: Movies (movies)" and "EMBY Dynamic: TV shows (tvshows)" even though those folders/libraries/files no longer exist.

So this seems like some sort of caching issue possibly? I just don't know where or how to flush the cache and truly "refresh" the actual files and movies that exist in the one folder/library (Plex on C) that currently exists.