doorwuc 0 Posted 1 hour ago Posted 1 hour ago Hi, I have installed Emby on my Windows Home Server 2011 server (its Windows Server 2008 R2 under the hood) I have CopyTrans HEIC installed and can view HEIC files in Windows Photo Viewer But when I try to view them in Emby I get a broken image icon and the following in the logs: 2026-03-10 07:34:45.170 Error ImageProcessor: Error encoding image *** Error Report *** Version: 4.9.3.0 Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 6.1.7601 Service Pack 1 OS/Process: x64/x64 Framework: .NET 8.0.22 Runtime: C:/Users/Administrator/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 2 Data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\Administrator\AppData\Roaming\Emby-Server\system System.Exception: System.Exception: SKCodec had an error reading E:\ServerFolders\Pictures\2025\20250111-120214-iPhone 15 Pro-(IMG_0901).HEIC at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat) at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken) Source: Emby.Drawing.Skia TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat) Is it because its such an old version of Windows?
Abobader 3477 Posted 1 hour ago Posted 1 hour ago Hello doorwuc, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
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