Purple and green movies?

[RickyRialto 0]

Why am i getting purple and green movies in emby? It´s with the native emby app, also app in Samsung TV is getting purple and green movies. I dont have this issue with plex, i dont have this issue with Jellyfin. What is wrong and how can this be mitigated?

[Apotropaic 41]

Hi, sounds to me your content is HDR (most likely to be Dolby Vision) but your player or display doesn’t support it. Would make sense as you said you have a Samsung TV, some DV content does include HDR10 metadata but it isn’t a given.

Might be worth turning on Tone Mapping within the Transcoding settings on your server.

 

[Lessaj 467]

Yes sounds like dolby vision profile 5, which cannot currently be transcoded, but should be able to be played back properly with the Emby for Windows app with direct play. Probably not on your TV since I've never seen Samsung support DV, unless it's a DV HDR hybrid as mentioned. Can you provide more details of the media item? I don't currently have any DV profile 5 content to test against.