Unable to tune to live TV channels in Emby

[johnnorris 1]

I'm not entirely sure if this is the right sub-forum to post this so feel free to relocate it to the proper form, as necessary.  I have the latest binhex-Emby docker installed on an unRAID server.  The Emby app is installed on multiple nVidia Shields.  I have four HDHomerun tuners - two HDHR Prime with cablecards on Verizon FIOS, one HDHR Connect Quatro, and one HDHR Connect 4K for OTA TV.  I recently replaced my aging Linksys EA8500 wireless router with a TP-Link AXE5400 wireless router.  All devices use hardwired connections via CAT6 ethernet on a home network.  In addition to Emby, I also have the Channels app installed on the Shields with the Channels DVR recording engine on a separate Windows 10 HTPC.  I also have two Windows 7 HTPCs with Windows Media Center installed using EPG123 and guide data from Schedules Direct..

Both of the Windows 7 HTPCs with WMC as well as the Channels apps on the Shields have no problems tuning to live TV.  When I try tuning to a TV channel in the Emby guide on any of the Shields I get a message indicating that it is unable to tune to the channel at this time.  I have reset each of the tuners as well as the Shields but still cannot access live TV via Emby.  The HDHR tuners show up when I access the Emby server via the Web UI so I'm stumped as to why I can no longer tune to live TV.  It worked perfectly fine before I replaced the router and I tried to maintain the same settings as the old router for a smooth transition.  I have the router configured for DHCP to automatically assign an IP address to each device on the network with the exception of the unRAID server which has a static IP address.  I set the range of DHCP address to range from 10 to 189 with the unRAID server static address set above that range.

[Luke 42080]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[johnnorris 1]

hardware_detection-63907289148.txtembyserver.txt

The exact error message displayed is "Unable to tune to channel at this time."  This occurs with both local OTA channels and FIOS channels.  This was around 4:45-4:55 P.M. EST.  User name is Dave.