LG C4 Emby App issues?

[alex77777 16]

Is anyone having playback issues with the LG C4? Every other device works fine but for some reason the LG C4 is in a constant buffer even though it is doing direct play. Emby Server and the Emby App are on the latest versions. 

[SamES 1056]

If you're seeing constant buffering during direct play, then this is most likely a network/throughput issue.  Make sure that you not trying to play crazy bitrates (ie: > 50Mbps) and if on wifi, make sure that it hasn't fallen back to a 2.4 GHz connection

[alex77777 16]

46 minutes ago, SamES said:

If you're seeing constant buffering during direct play, then this is most likely a network/throughput issue.  Make sure that you not trying to play crazy bitrates (ie: > 50Mbps) and if on wifi, make sure that it hasn't fallen back to a 2.4 GHz connection

Ok that is a good point, I will test if wiring the TV will be any different. Thanks for the suggestion. Most of the media I was testing was around 24mbps 

[defcon1984 0]

I have the same issue since a few weeks on my C8.

Nothing changed in my network, i have evertyhing wired.

Emby clients on other devices still work fine.

I believe i have had an update few weeks back, then the issues started.

[alex77777 16]

8 hours ago, defcon1984 said:

I have the same issue since a few weeks on my C8.

Nothing changed in my network, i have evertyhing wired.

Emby clients on other devices still work fine.

I believe i have had an update few weeks back, then the issues started.

What emby server and app version are you on?

[SamES 1056]

12 hours ago, defcon1984 said:

I have the same issue since a few weeks on my C8.

Nothing changed in my network, i have evertyhing wired.

Emby clients on other devices still work fine.

I believe i have had an update few weeks back, then the issues started.

Can you also confirm the playback type (DirectPlay, transcode) in Stats for Nerds when you have this issue?

[defcon1984 0]

Just happened again, while it less than previous days (only once an hour now). 

Took a picture of it. 

Seems to be Direct Play. 

[SamES 1056]

Thanks. The issue is that when it is Direct play and no form of transcoding is involved, then in reality, the app is just giving the TV the url of the original file and then the file is being played directly. There is really nothing that the app can do to influence that playback performance either negatively or positively. It comes down to server, disk, network performance to ensure that the file is being served as fast as required for playback. 

It doesn’t look like you are playing high bitrate files, so throughput shouldn’t really be an issue. But if you are running other processes such as PiHole, ad blockers, reverse proxies, etc the this might also be impacting performance. If you haven’t already, try rebooting all your routers and switch gear, then try and reduce all the load in your network and on your server, even temporarily to see if you can get to stable performance.