Guide no longer providing info past Feb 22

[ab123ga 15]

Just checking to see if anyone else is having the same issue: I have a fair number of Internet sources and normally a full guide update would take about 30 minutes. I made a number of changes today to some of my sources and noticed that the channel changes were not getting guide information. I further noticed that beyond 2/22, I have no guide information. I have # of days to download set to 14 so guide info should be close to the end of the month. This means guide updates stopped about a week ago and I just did not realize it. 

I've restarted Emby multiple times done many manually refreshes. A guide update now takes about 3 minutes and for my setup that makes no sense. Anyone else seeing guide issues?

Log file is an example of a guide refresh command. In reviewing, I'm getting a series of "Error getting programs"

2026-02-14 10:23:24.291 Info LiveTvManager: Refreshing guide with 14 days of guide data

 

 

Edited February 14 by ab123ga

[ab123ga 15]

Disregard. It appears that the issue is with my VPN. When I turn off the VPN on the server, the guide data seems to be flowing as expected. I had no issue with this prior to a week ago so need to figure out how to resolve with the VPN on. 

[ab123ga 15]

I'm re-opening the question to see if there's anyway I can know what address is being used to pull the guide data. I've been playing with it for several days b/c I thought all was ok but realized again that when I have my VPN on I seem to be getting failures. The logs seem to reference a host4 and I'm not sure if the mapping of this is to a proprietary domain.  When I have my VPN on I get the example below. However when my VPN is off I get several hundred programs as a response. I would like to put the called address in my split tunnel rule to see if I can fix this without turning off my VPN. 

 

 

2026-02-20 06:04:03.334 Info HttpClient: GET https://host4/v1.1/stations/16125/airings?lineupId=USA-GA67017-X&imageAspectTV=2x3&imageText=true&imageSize=Lg&startDateTime=2026-02-20T00:00Z&endDateTime=2026-03-07T00:00Z
2026-02-20 06:04:03.335 Error LiveTvManager: Error getting programs for channel Discovery Life Channel HD
    *** Error Report ***
    Version: 4.9.3.0
    Command line: C:\Users\brown_a\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.18363
    OS/Process: x64/x64
    Framework: .NET 8.0.22
 

 

[ab123ga 15]

Again ... disregard. Figured out what host4 was. 

[Luke 42078]

Hi, is your issue resolved now?