dustinabailey 0 Posted February 12 Posted February 12 Help. Just updated envy in older iPad Air and now it won’t get past logo screen. Updated server. Trued reinstalling app. No luck. see this has happened befire but never really saw a fix other than waiting for developer. anyway to install last weeks version? dustin
nagetech 69 Posted February 12 Posted February 12 Howdy! Jumping in to say I had the same issue today on my 1st generation ipad Pro running ipad os 16
chuga 4 Posted February 13 Posted February 13 (edited) Same. Started yesterday..on ipad iOS 26.2.1 Edited February 13 by chuga
HairyBizRat 21 Posted February 13 Posted February 13 (edited) Happening to me as well on iPad iOS 16.7.12 but working on my other iPad IOS 26.2.1 @Lukecsn we get this rolled back? I’m leaving the country and already download shows and movies on this iPad that are unusable now and I’m leaving on Saturday morning. Edited February 13 by HairyBizRat 1
GqBoyOtt 0 Posted February 13 Posted February 13 Confirmed same issue iOS 17 iPads, reverted to 2.2.46 and works fine again.
HairyBizRat 21 Posted February 13 Posted February 13 4 hours ago, GqBoyOtt said: Confirmed same issue iOS 17 iPads, reverted to 2.2.46 and works fine again. How do you revert the app back on iOS?
ab123ga 18 Posted February 13 Posted February 13 I'm having the same issue on my iphone 6. Strange thing for me is the IOS store says the latest version is 2.2.47 however my ipad says running Emby for IOS 2.2.49 and is working fine.
dustinabailey 0 Posted February 13 Author Posted February 13 18 hours ago, Luke said: Hi, what version of iOS does it run? 15.8.6 ipad air 2 ty
jiaj0631 0 Posted February 13 Posted February 13 iphone 13mini 16.4.1 reverted to 2.2.46 and works fine again.
alitcons01 4 Posted February 13 Posted February 13 It's appalling that you could release a new iOS app that won't launch on iOS. Kudos to those who perform the pre-release checks, from one of your loyal paying users. Perhaps, at the level you've reached, a little more professionalism wouldn't hurt. At least hurry up and fix the problems you create. 1
Luke 42140 Posted February 13 Posted February 13 Hi, we’ll be getting an app update out asap to resolve this. Thanks guys.
HairyBizRat 21 Posted February 13 Posted February 13 39 minutes ago, Luke said: Hi, we’ll be getting an app update out asap to resolve this. Thanks guys. Can you post here when it’s updated? I want to update before I head to the airport
UncleBuzz 0 Posted February 14 Posted February 14 any updates on when the fix will be pushed out - seems like a pretty big testing miss
dustinabailey 0 Posted February 14 Author Posted February 14 On 2/13/2026 at 8:58 AM, jiaj0631 said: iphone 13mini 16.4.1 reverted to 2.2.46 and works fine again. How do you revert?
vaise 340 Posted February 15 Posted February 15 Just driven an hour to my 82 year old mother in law, as she said she had an issue on her iPad. I did all these, uni stall, reinstall, restart. Finally came here to see this!!!!!! 1
beany31 1 Posted February 15 Posted February 15 same problem here iPad OS 15.8.6 Emby App 2.2.49 Emby Server Version 4.8.11.0 ember is completely stuck on startup screen
HairyBizRat 21 Posted February 15 Posted February 15 On 2/13/2026 at 5:51 PM, Luke said: Hi, we’ll be getting an app update out asap to resolve this. Thanks guys. It’s Sunday now , what’s considered ASAP?
ab123ga 18 Posted February 16 Posted February 16 It would be helpful if there is a documented way to revert to the previous version. This has been down for 4 days. 1
fredflix 31 Posted February 16 Posted February 16 There are guides online on how to install older version of apps on iOS. Looking at them, it's a big pain. I'd rather wait for a fix. If the content you watch doesn't require subtitles, then you can use the browser and hope your server is good enough for transcoding.
AJAYSWebDesign 5 Posted February 17 Posted February 17 Same issue here - can't play in browser either !!!! Can you at least provide the older version for those that want it !!!!!! PLEASE !!
AJAYSWebDesign 5 Posted February 17 Posted February 17 Hey Guys - i understand it can take time to fix bugs - we all get it and appreciate what you do..... However, could you at lease provide link to older (working) version of the App for those who want to use it ???!!!
vaise 340 Posted February 17 Posted February 17 If I had to guess, this was only tested on the latest iPads? With the latest iOS. And this issue affects just the older iPads and older iOS. Surely it cat be all iPads or that’s a major testing issue. im just back from another 1 hour drive dropping an old windows laptop to the aging mother in law so she can continue her watching.
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