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dustinabailey
Posted

Help. Just updated envy in older iPad Air and now it won’t get past logo screen. 
 

Updated server. Trued reinstalling app. No luck. 
 

see this has happened befire but never really saw a fix other than waiting for developer. 
 

anyway to install last weeks version? 
 

dustin

Posted

Hi, what version of iOS does it run?

nagetech
Posted

Howdy!

Jumping in to say I had the same issue today on my 1st generation ipad Pro running ipad os 16

 

Posted (edited)

Same. Started yesterday..on ipad    iOS 26.2.1

 

 

 

Edited by chuga
HairyBizRat
Posted (edited)

Happening to me as well on iPad iOS 16.7.12

but working on my other iPad IOS 26.2.1

 

@Lukecsn we get this rolled back? I’m leaving the country and already download shows and movies on this iPad that are unusable now and I’m leaving on Saturday morning.

image.jpg

Edited by HairyBizRat
  • Sad 1
GqBoyOtt
Posted

Confirmed same issue iOS 17 iPads, reverted to 2.2.46 and works fine again.

Posted

Hi, we are looking into this. Thanks.

HairyBizRat
Posted
4 hours ago, GqBoyOtt said:

Confirmed same issue iOS 17 iPads, reverted to 2.2.46 and works fine again.

How do you revert the app back on iOS?

ab123ga
Posted

I'm having the same issue on my iphone 6. Strange thing for me is the IOS store says the latest version is 2.2.47 however my ipad says running Emby for IOS 2.2.49 and is working fine. 

dustinabailey
Posted
18 hours ago, Luke said:

Hi, what version of iOS does it run?

15.8.6

ipad air 2

 

ty

 

jiaj0631
Posted

iphone 13mini 16.4.1

reverted to 2.2.46 and works fine again.

Posted

It's appalling that you could release a new iOS app that won't launch on iOS.
Kudos to those who perform the pre-release checks, from one of your loyal paying users.
Perhaps, at the level you've reached, a little more professionalism wouldn't hurt.
At least hurry up and fix the problems you create.

  • Like 1
Posted

Hi, we’ll be getting an app update out asap to resolve this. Thanks guys.

HairyBizRat
Posted
39 minutes ago, Luke said:

Hi, we’ll be getting an app update out asap to resolve this. Thanks guys.

Can you post here when it’s updated? I want to update before I head to the airport 

Posted

any updates on when the fix will be pushed out - seems like a pretty big testing miss

dustinabailey
Posted
On 2/13/2026 at 8:58 AM, jiaj0631 said:

iphone 13mini 16.4.1

reverted to 2.2.46 and works fine again.

How do you revert? 

Posted

Just driven an hour to my 82 year old mother in law, as she said she had an issue on her iPad.  I did all these, uni stall, reinstall, restart.  Finally came here to see this!!!!!!  

  • Facepalm 1
Posted

same problem here

iPad OS 15.8.6
Emby App 2.2.49
Emby Server Version 4.8.11.0

ember is completely stuck on startup screen

HairyBizRat
Posted
On 2/13/2026 at 5:51 PM, Luke said:

Hi, we’ll be getting an app update out asap to resolve this. Thanks guys.

It’s Sunday now , what’s considered ASAP?

Posted

It would be helpful if there is a documented way to revert to the previous version. This has been down for 4 days. 

  • Agree 1
Posted

There are guides online on how to install older version of apps on iOS. Looking at them, it's a big pain. I'd rather wait for a fix.
If the content you watch doesn't require subtitles, then you can use the browser and hope your server is good enough for transcoding.

AJAYSWebDesign
Posted

Same issue here - can't play in browser either !!!! 
Can you at least provide the older version for those that want it !!!!!! PLEASE !!

 

AJAYSWebDesign
Posted

Hey Guys - i understand it can take time to fix bugs - we all get it and appreciate what you do.....
However, could you at lease provide link to older (working) version of the App for those who want to use it ???!!!

Posted

If I had to guess, this was only tested on the latest iPads?  With the latest iOS.  And this issue affects just the older iPads and older iOS.  Surely it cat be all iPads or that’s a major testing issue.
 

im just back from another 1 hour drive dropping an old windows laptop to the aging mother in law so she can continue her watching.

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