Audio cuts out and loses sync at various parts of file until pause/resume or seek

[IggyPS 5]

Found this thread when I was googling for audio issues as I was watching the Director's Cut of Lethal Weapon and being annonyed for encountering two dropouts in the first 20 minutes. The first one occurred at 15:38, just after Roger says "So look!" to his police colleague, and the second one at 20:58 when there is a cut from outside to inside Roger's caravan. I had to pause at that point and investigate.

The dropouts always ocurred at the same timestamp (extremely unusual) and lasted for less than a second. I am using the Emby app with Nvidia Shield. I checked the video file on my PC, and everything was fine. 

The audio always goes out of sync, and only resolves once you seek or pause/resume -- just as OP says.

On 02/01/2026 at 10:39, AsheAshe said:

Yes the more I read about this the more it makes sense with the time stamps. It's essentially where there is a uhd release with theatrical cut and directors cut on same disc so two Audio cuts and it's where the audio merges. It happens to a select group of media but it will happen at specific points where the audio does merge 

I think this is the most plausible explanation. 

Seems like there's no fix yet though. 

Edited February 9 by IggyPS

[Luke 42077]

@IggyPS

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[IggyPS 5]

1 hour ago, Luke said:

@IggyPS

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

I shared the logs with you via personal message.