TV Show episode thumbnails not displaying properly

[JosiahH 2]

Very strange issue here. The server is correctly downloading/generating episode thumbnails based on my preferences. If I go to the media data directory they are there. On Emby apps, the thumbnails sometimes display, sometimes they show a placeholder. But, on the web, they only show a placeholder. I can't get the server to show the actual thumbnails for nothin'. 

I tried moving from Docker installation to native (On Fedora Server 43, fully up-to-date). I tried refreshing the metadata for the library. I tried clearing the cache on the server (/var/lib/emby/cache). I even deleted and rebuilt the database. Nothing I've tried fixes it.

This is a little bit of a nit picky complaint. But, something isn't working consistently and it's annoying my OCD 

embyserver.txt

[Luke 42505]

Hi, can you please show a screenshot example of what you are seeing? Thanks.

[JosiahH 2]

Absolutely. Here is a screenshot from the web interface and from the Linux beta app. 
As you can see, the web interface is using placeholder thumbnails, while the native app shows the correct episode thumbnail. 

[Luke 42505]

HI, we'll take a look at it. Thanks.

[AzzoArr 1]

Any update on this? I am also having this same issue. I miss the thumbnails being image captures from the episode and not the TV show cover. 

[GrimReaper 4987]

On 2/5/2026 at 12:49 AM, JosiahH said:

Are you sure those are coming from the same server? Bottom image has no episode overviews, it should actually show TV show thumbs and not Specials/Season 0 thumbs for Season 1 and episodes are Unplayed, as opposed to upper image? 

[GrimReaper 4987]

19 minutes ago, AzzoArr said:

Any update on this? I am also having this same issue. I miss the thumbnails being image captures from the episode and not the TV show cover. 

Could you share some specific example(s)? 

How to Report a Problem

[AzzoArr 1]

55 minutes ago, GrimReaper said:

Could you share some specific example(s)? 

How to Report a Problem

Sure can! You see how all the pictures are the cover? I checked my folder settings over like 3 times and I can't figure out how to get them to be image captures of the episodes again. 

[GrimReaper 4987]

Can you share a screenshot of your library Image fetchers enabled/order? 

[AzzoArr 1]

21 hours ago, GrimReaper said:

Can you share a screenshot of your library Image fetchers enabled/order? 

Yes.

[GrimReaper 4987]

OK, as a test, set those as:

Season Image fetchers

- TVDB

- TMDB

- Fanart

- AniList

Episode Image Fetchers:

- TVDB

- TMDB

- Image Capture

Also, untick/tick again all enabled providers, in case they got stuck. 

And then on Malcom in the Middle, Refresh Metadata>Replace All with Replace existing images toggled ON.

Do tell the results. 

[Luke 42505]

Did you enable the episode spoiler hiding feature?

[GrimReaper 4987]

4 minutes ago, Luke said:

Did you enable the episode spoiler hiding feature?

Didn't even think to ask that, considering OP does want to have images displayed - but now that you've mentioned it, it actually makes a lot of sense as a solution to why there are no images nor episode overviews there, either. 

[Luke 42505]

@AzzoArr?

[AzzoArr 1]

 

On 5/24/2026 at 9:50 PM, Luke said:

@AzzoArr?

Sorry for the delay, been busy with work. Where do I find the hide spoilers feature? I will see if I enabled it. 

[AzzoArr 1]

Update, i did find it within admin and it was enabled. I disabled it. Thank you for your help.

Edited yesterday at 05:13 AM by AzzoArr