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Content just keeps disappearing...


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gmfreed
Posted

And I don't know what to do.  I have not been on my Emby server in months, I don't even stream from the Emby apps since I use Infuse.  But today I noticed the show I've been watching was just gone in Infuse.  So I go into the Emby app and it's not there either.  I do have Plex running on the same server, pointing to the same Synology NAS folders, and all the content is there. Some content will show in Emby with no artwork, and if you drill into it, none of the episodes are there either.  Once again, Plex has them all.

Another issue I noticed is that 100% of my collections from my main movie library are just gone.  And I had about 150 collections.  TV show collections, and another movie library seems to be fine (minus any missing shows).

I attached my current log file.  My current specs:

  • M4 Mac Mini
  • Tahoe 26.2
  • Emby 4.9.3.0 (though today I just updated from 4.8.11 or something like that)

Please help!

 

embyserver-63905068817.txt

Posted

Hi there, can you please show a specific example? Thanks

gmfreed
Posted

Attached screen shots of Wonder Man missing from Emby, but visible in Plex and my file system.

image.jpeg

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image.jpeg

Posted

Hi, please restart the server and then attach the new emby server log once the server has started up. thanks.

gmfreed
Posted

Thanks @LukePlease see attached.

As an update, overnight the missing shows came back.  Still unsure why they disappeared under 4.8.11, but it appeared to be only stuff added in the past few weeks. However, not everything, just random shows/episodes. So I think we might be OK there since 4.9.3 forced a full rescan.

The other issue with collections is still ongoing.  All my movie collections are just gone.  Collections that were mixed (shows/movies), they are still there but with the shows only.  

embyserver-63905068817-2.txt

Posted

Have you configured your movie libraries to import collection information from movie db?

gmfreed
Posted
1 hour ago, Luke said:

Have you configured your movie libraries to import collection information from movie db?

No.  I manually build all my collections the way I want them, and I add custom artwork to the collections.

Posted

Do your video files have nfo files next to them?

gmfreed
Posted
23 minutes ago, Luke said:

Do your video files have nfo files next to them?

They do not.

Posted

Ok. Apologies for the disruption. We’ll try to chase down why this happened. Has it happened again since?

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