Playback error “no compatible streams”

[Neminem 1518]

Did you read an understand the help text under this ?

Are you client devices on the same subnet as your server?

How are your client device connected ( wifi / cable )?

If wifi have you restarted your router?

If wifi do you have AP Isolation enabled on you AP?

If cable are you using a managed switch with multible vlans?

[tbischof72 0]

Yes, client devices on same subnet, connected via cable, not using a switch

using a mesh network, the NAS with the Emby server is directly connected to the main hub, which is connected via ethernet cable to the mesh nodes and the TV is also connected directly to one of the nodes

Again, a file plays fine when a Samsung compatible audio codec is selected (like AC3), but when I select one that requires transcoding (like TrueHD or DTS) it fails.
Can that issue be network related?

Edited February 5 by tbischof72

[Neminem 1518]

It can.

if the server sees the client as remote.

Try this in your lan networks.

Replace 192.168.50.229 with 192.168.50.0/24

Here is my network config.

1) 10.253.0.0/24 - VPN access.

2)  192.168.1.0/24 - local lan network.

3) 172.17.0.0/24 - Docker network.

 

Edited February 5 by Neminem

[SamES 1056]

Or even initially, just remove this setting completely and see if that changes anything

[tbischof72 0]

Ok, tried both with 192.168.50.0/24 and then no entry, no luck.

Also, tried a complete new install of emby on the NAS and removed the system folders manually before re-installing (thinking as I had emby originally before Synology DSM upgrade to 7.2 maybe it's better to start with a clean slate) but no luck either.

[SamES 1056]

And no ffmpeg logs at all?

[tbischof72 0]

3 hours ago, SamES said:

And no ffmpeg logs at all?

Correct, none when playing from Samsung TV.

Only when I play from other devices, like a Hisense (that runs on Google TV) I get them

[SamES 1056]

5 hours ago, tbischof72 said:

Correct, none when playing from Samsung TV.

Only when I play from other devices, like a Hisense (that runs on Google TV) I get them

Unfortunately this doesn't make any sense to me, and I don't know what else to suggest.

We have:

• Confirmed that server transcoding is working for other devices
• Clean installed the app on the TV
• Verified that the TV network settings are all correct
• There are no errors in the log, but also no indication that ffmpeg is being launched on the server.

Do you have an 'non-standard' app, tools etc running on you network such as an adblocker, Pi-hole, VPN configured in your router, etc. Other than that, I think I'm out of ideas.

[tbischof72 0]

Nope, none of that ...

But well, not a deal breaker for me - I still can use my Oppo via DLNA to play the movies, and in that case it does not even have to transcode and it preserves the original format, so that's even better, maybe I'll add an apple tv at some point and use that, and probably my next TV is not going to be a Samsung but rather one w/ Google TV that does not have such format limitations ... we'll see

Thanks for your  help and support!

[Luke 42077]

Hi, can you give it another try?