Emby app crashes when using “Next Episode” prompt

[UsamaWaheed 8]

I’m encountering a crash in the Emby app when using the “Go to next episode” popup at the end of an episode. This only happened in one case but it was repeatable for that episode.

Details:

• Running Emby for Android on Nvidia Sheild TV Pro 2019

• Media: Hell Mode (Anime)

• Issue occurs at the end of Episode 2

• When the popup appears asking to go to the next episode, selecting Next Episode causes the Emby app to crash.

Initially, I thought this was a one-off. To confirm, I enabled logging in the app and reproduced the issue again:

• Played Episode 2 to completion

• “Next Episode” popup appeared

• Clicked Next Episode

• Emby app crashed again

Additional observations:

• If I manually start Episode 3 directly (without using the popup), it plays perfectly with no issues.

• Playback of Episode 2 itself is also fine; the crash only happens when using the automatic “Next Episode” prompt.

Logs:

• App logs are attached for reference. (only one log file has the crash sorry wasn't sure which one).

Let me know if you need any additional logs, device details, or steps to help troubleshoot further.

Thanks for looking into this.

emby_android_1769600599795.txt emby_android_1769600674571.txt

[sa2000 695]

I just tried Emby for Android 3.5.28 on Nvidia Shield and with the user Playback settings having: Play Next Episode deselected, and Show Up Next Preview enabled.

When I got to the end of episodes and clicking on "Next Episode" when it pops up, I did not get a crash and it started playing the next episode

Is this happening on all episodes ?

I will refer the logs to the development team

Would you be able to get an adb logcat ?

If you can, please also enable debug logging on the emby server and start an 

adb -s ip.of.shield:5555  logcat -v time > logcat_2026-01-xx.log

and with debug logging enabled on emby server, repeat the test and then get the logcat file, the embyserver.txt log and android debug log and zip and send me by Private Message

 

[sa2000 695]

Does this mean anything to you ? It is what the crash ware related to when clicking on Next Episode

android.media.tv/preview_program

Not sure if it is some configurable option 

[UsamaWaheed 8]

15 minutes ago, sa2000 said:

I just tried Emby for Android 3.5.28 on Nvidia Shield and with the user Playback settings having: Play Next Episode deselected, and Show Up Next Preview enabled.

When I got to the end of episodes and clicking on "Next Episode" when it pops up, I did not get a crash and it started playing the next episode

Is this happening on all episodes ?

I will refer the logs to the development team

Would you be able to get an adb logcat ?

If you can, please also enable debug logging on the emby server and start an 

adb -s ip.of.shield:5555  logcat -v time > logcat_2026-01-xx.log

and with debug logging enabled on emby server, repeat the test and then get the logcat file, the embyserver.txt log and android debug log and zip and send me by Private Message

 

This is first time it has happened (and i use this next episode all the time) but it can be recreated on this episode (episode 2 jumping to episode 3 repeatedly).

Sure let me get the adb logcat tomorrow for you. Thanks for the quick reply.


 

 

10 minutes ago, sa2000 said:

Does this mean anything to you ? It is what the crash ware related to when clicking on Next Episode

android.media.tv/preview_program

Not sure if it is some configurable option 

No this doesn't mean much to me tbh. I did move to Projectivity launcher recently - just curious if that is what might be causing this.

[UsamaWaheed 8]

Hey @sa2000, please check your DM for all the logs apologies for the delay.

[sa2000 695]

On 31/01/2026 at 23:23, UsamaWaheed said:

please check your DM for all the logs apologies for the delay

Thank you. I can see an exception at 15:12 on the 31st. It looks different from the previous crash. Thanks for getting the logcat as well. I have passed the logs and logcat for this crash to the development team

[sa2000 695]

Hi @UsamaWaheedCould you please try this on the latest emby for android beta - which is currently 3.5.31 and let me know if the crash still happens

Thanks

 

[UsamaWaheed 8]

Hey @sa2000how do I go abt downloading this? I Signed up for beta on play store but still haven't gotten the update yet.

Edited Thursday at 07:11 AM by UsamaWaheed

[FrostByte 5438]

41 minutes ago, UsamaWaheed said:

Hey @sa2000how do I go abt downloading this? I Signed up for beta on play store but still haven't gotten the update yet.

The latest version should always be on GitHub to sideload

https://emby.media/emby-for-android.html

[sa2000 695]

1 hour ago, UsamaWaheed said:

I Signed up for beta on play store but still haven't gotten the update yet.

sideload with adb to replace the existing installed version

[UsamaWaheed 8]

Hey @sa2000

got the beta app installed. I will go to the old files and test it shortly but I saw another issue. For one of the Anime it wasn't showing subtitles. I reset the app (both data and cache). I rebooted Nvidia Shield TV as well. I thought maybe file has an issue and played it on plex and subtitles show as expected. Tried multiple times to no avail. Here are the logs from the server and the app.

 

embyserver (1).txt emby_android_1774663823627.txt emby_android_1774663131769.txt

[UsamaWaheed 8]

Also crashed again with the next episode for the same files I was testing with earlier. - i had to do it three times but it crashed when I clicked on Next episode. Here are the logs for that.

emby_android_1774664444959.txt emby_android_1774663823627.txt embyserver (2).txt