New collections do not fetch artwork (poster/fanart) despite valid TMDB Collection ID

[KingKahn 1]

 

Hi,

I would like to report a reproducible issue with auto-created movie collections.

Summary:
Newly created auto-collections do not download or assign any artwork (poster, fanart, logos), even though a valid TMDB Collection ID is present and metadata refresh completes without errors.

Environment:
- Emby Server: 4.9.3.0
- Platform: Linux (Synology NAS)
- Installation: Native package (not Docker)
- Library language: German
- Collection type: Auto-Collections (Movies)
- Metadata providers: TMDB enabled

Expected behavior:
When a new auto-collection is created, Emby should fetch and assign artwork from the metadata providers (as it did in earlier versions).

Actual behavior:
- Collection is created correctly
- TMDB Collection ID is present in the collection metadata
- Metadata refresh runs successfully
- No artwork is downloaded or assigned to the collection
- Server log shows no image provider activity for the collection

Important observations:
- This only affects newly created auto-collections
- Older collections (created before ~1 month ago) still have artwork
- Movies inside the collection fetch artwork correctly
- Manual metadata refresh (including "Replace all images") does not trigger artwork download
- No errors are logged

Reproduction steps:
1. Enable auto-collections
2. Add movies that belong to a known TMDB collection
3. Let Emby create the collection automatically
4. Open the collection
5. Observe: no poster / fanart
6. Refresh metadata (full refresh, images included)
7. Observe logs: no image download for the collection

Logs:
Relevant log section shows:
- RefreshItem Start / Complete for the collection
- No "Downloading image for boxset"
- No "Saving image to metadata/collections"

Conclusion:
This appears to be a regression or change in behavior for auto-collections. Artwork fetching for collections does not occur anymore, even with valid IDs.

Please let me know if you need additional logs or a test setup.

Thanks.

log.txt

[GrimReaper 4739]

Is TMDB enabled in your Collections library (not Movie library)? If it is, try disabling/enabling it again. 

[Happy2Play 9780]

Yes per you log it suggest you don't have enable options on the Collection library.

2026-01-25 13:41:25.569 Info HttpClient: GET https://assets.fanart.tv/fanart/movies/9518/moviethumb/the-transporter-collection-5b2941e25a5c2.jpg
2026-01-25 13:41:26.019 Info HttpClient: Http response 200 from https://assets.fanart.tv/fanart/movies/9518/moviethumb/the-transporter-collection-5b2941e25a5c2.jpg after 450ms
2026-01-25 13:41:26.244 Info ProviderManager: Saving image to /var/packages/EmbyServer/var/metadata/collections/Transporter Filmreihe-tmdb-9518/landscape.jpg

from another topic

[KingKahn 1]

Thanks, I hadn’t noticed that there is a separate Collections library. Everything is working again now.

Edited January 25 by KingKahn

[Flash314 0]

Thanks for the help, this was exactly my problem.  Why would this parameter change from one version to another?

 

[Luke 42077]

On 2/15/2026 at 5:08 PM, Flash314 said:

Thanks for the help, this was exactly my problem.  Why would this parameter change from one version to another?

 

Hi, it wasn't intended for that to happen. We'll take a look at it. Thanks.