casminkey 19 Posted January 25 Posted January 25 Just enabled some Cinema Intro's for just movies right now but noticing sometimes when the movie starts, there's audio but no video. I would say it happens about 30% of the time. Is this a known issue? Anyway around it? I can gather logs if this hasn't been reported. (Didn't see it mentioned when searching)
Happy2Play 9780 Posted January 25 Posted January 25 Sorry no it is not a known issue. We would need server and ffmpeg logs (if present) for a specific example,
casminkey 19 Posted January 25 Author Posted January 25 Server log attached, didn't see any transcoding logs. I recreated this in my Chromecast with GoogleTV device and played The Philadelphia Experiment and Wonder Woman 1984 around 11:30-11:50am. Couldn't get any logs from the Android device. Happy to provide any other info if needed. Thanks!! embyserver.txt
ebr 16169 Posted January 26 Posted January 26 Hi. Make sure you have the latest version of the Android app on the device.
casminkey 19 Posted February 3 Author Posted February 3 On 1/26/2026 at 9:38 AM, ebr said: Hi. Make sure you have the latest version of the Android app on the device. Seems like this only happens with the Android app. I'm running Emby for Android v3.5.28. Seems like it's the latest.
Luke 42077 Posted February 4 Posted February 4 HI, can you please provide a log from the emby android app? Thanks !
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